Client Service Executive
Company: Gallagher Bassett NZ Ltd
Location: San Francisco
Posted on: May 15, 2022
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Job Description:
Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures.We are
seeking an experienced Client Service Executive to join our growing
team. Can you lead a team to deliver exceptional customer service?
Are you interested in developing the talent on your team?We are
looking for people who are passionate about building relationships
with clients, will collaborate with their team to achieve goals,
constantly seek improvement and will demonstrate the value
Gallagher can provide.How will you lead the business?* Service an
average book of business of $1MM plus in revenue.* Collaborate with
designated sales person responsible for the book of business and
proactively make recommendations.* Take a leadership role in the
renewal process to ensure the best possible solutions are delivered
to clients in a high quality and timely manner.* Secure existing
business and drive the sale of additional services and lines of
coverage.* Nurture relationships with your buyer in the client
organization as well as with the day-to-day client
representatives.* Mentor Client Service team members through
continuous learning, transparent feedback and strong talent
development.* Conduct periodic audits to ensure your compliance to
standards and service level.* Maintain accurate client and policy
data and documents within your Gallagher systems.* Use Gallagher's
technology to improve your productivity and quality.* Effectively
manage multiple competing priorities.What skills will make me
successful in this role?* Ability and desire to provide results*
Develop professional relationships with your internal and external
partners* Effective communication* Utilize your resilient and
adaptable mindset in the face of shifting priorities* Eagerness to
collaborate with all Gallagher teams and employeesRequired:*
Bachelor's degree with 5 years client service and/or claims
management experience -OR-* High School degree/GED with 10 years
client service and/or claims management experience.* Property &
Casualty Insurance Lincense.Desired:* Experience in handling a book
of business over $1 million in revenue.U.S. Eligibility
Requirements:* Interested candidates must submit an application and
resume/CV online to be considered* Are you 18 years of age or older
or can you demonstrate legal capacity to enter a contract?* Must be
willing to submit to a background investigation; any offer of
employment is conditioned upon the successful completion of a
background investigation* Must have unrestricted work authorization
to work in the United States. For U.S. employment opportunities,
Gallagher hires U.S. citizens, permanent residents, asylees,
refugees, and temporary residents. Temporary residence does not
include those with non-immigrant work authorization (F, J, H or L
visas), such as students in practical training status. Exceptions
to these requirements will be determined based on shortage of
qualified candidates with a particular skill. Gallagher will
require proof of work authorization* Must be willing to execute
Gallagher's Employee Agreement or Confidentiality and
Non-Disclosure Agreement which requires, among other things,
post-employment obligations relating to non-solicitation,
confidentiality and non-disclosureGallagher offers competitive
salaries and benefits, including: medical/dental/vision plans, life
and accident insurance, 401(K), employee stock purchase plan,
educational expense reimbursement, employee assistance program,
flexible work hours (availability varies by office and job
function) training programs, matching gift program, and
more.Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, sex, color, disability, national
origin, religion, creed, age, marital status, citizenship, veteran
status, gender, gender identity / expression, actual or perceived
sexual orientation, or any other protected characteristic. Equal
employment opportunity will be extended in all aspects of the
employer-employee relationship, including, but not limited to,
recruitment, hiring, training, promotion, transfer, demotion,
compensation, benefits, layoff, and termination. In addition,
Gallagher will make reasonable accommodations to known physical or
mental limitations of an otherwise qualified applicant with a
disability, unless the accommodation would impose an undue hardship
on the operation of our business.
Keywords: Gallagher Bassett NZ Ltd, San Francisco , Client Service Executive, Other , San Francisco, California
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