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Operations Associate

Company: Tempo
Location: San Francisco
Posted on: January 16, 2022

Job Description:

Who We AreTempos mission is to give everyone the power to realize their strength and lead a healthy, full life.
Its the first and only personal training solution that can track your motion and use that data to give you a richer and more effective workout in live and on-demand classes. Using 3D sensors and A.I., Tempo enables expert coaches to correct your form and provide personalized feedback in real-time.
With its stunning and compact design, Tempo and all its included accessories can be tucked away and fit seamlessly into any home. We believe the combination of beautiful hardware, AI technology, and premium content is how we help our members build a lifelong habit with fitness.
The Move brings the same elevated level of personal training that comes with our flagship Tempo Studio into an even smaller footprint. Using the 3D sensors on the iPhone and Tempos Smart System, the Move transforms your living room into a one-on-one training session with an expert coach whenever you want.
Tempo is thriving and were experiencing growth of over 300% in sales. Headquartered in San Francisco, Tempo's all-star team includes alumni from Google, YouTube, Netflix, Airbnb, Pixar, and Orangetheory, backed by $300 Million in funding from Softbank, General Catalyst, Norwest Venture Partners, Founders Fund, Khosla Ventures, DCM, and Signal Fire.
About the RoleLocated in San Francisco, the Operations Associate plays a critical role in meeting customer expectations around delivery timelines and forward stocking strategies. They will coordinate with our freight forwarders and 3pls to effectively position our inventory across the country to meet our customer's needs.

  • Allocate incoming inventory to fulfill customer orders
  • Maintain accurate records of customer deliveries
  • Full ownership of serial level inventory allocation and tracking including forward stocking strategies
  • Coordinate and ensure the efficient execution of our fulfillment partners
  • Develop a thorough understanding of our fulfillment processes and work to improve and streamline workflows and customer satisfaction
  • Follow-up with logistics partners to resolve any exceptions
  • Track issues and escalate to internal teams where necessary
  • Track inbound inventory via ocean and air from our production partners
    • Bachelor's degree from a 4 year University
    • 2+ years of relevant experience in an operationally complex role in a fast paced start-up environment preferred
    • Excellent Excel skills (familiarity with sql preferred)
    • Strong analytical skills ability to identify anomalies and inconsistencies in large data sets
    • Experience working in the e-commerce industry is a plus
    • Passionate about technology and fitness
    • Netsuite Experience preferred
    • Excellent attention to detail and data integrity
    • Strong written and verbal communication skills with the ability to comfortably interact with cross functional teams and external vendors
    • Works independently and naturally takes proactive initiative
      • Competitive compensation package
      • Collaborative start-up culture with a close-knit, all star team
      • Comprehensive health benefits and PTO
      • Health related perks - Team workouts and company fitness lab
      • 401k to eligible employee
      • Monthly Wellness Benefitby Jobble

Keywords: Tempo, San Francisco , Operations Associate, Other , San Francisco, California

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