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Desktop Support Specialist

Company: Staffchase
Location: Campbell
Posted on: January 16, 2022

Job Description:

Job Description Job SummaryWorks within the vision, mission, and philosophy of the agency. Provides daily support of desktop computers in the agency. Works with helpdesk and network administrationteams to resolve computer desktop issues, complete computer installations, and maintain computer equipment.
Essential DutiesProvides internal desktop support by troubleshooting. Resolves software and hardware issues.Provides support and installation of client applications.Coordinates with other Information Technology areas to resolve problems as necessary.Performs installation, upgrade, and configuration of desktop systems and network printers.Assembles and disassembles computer stations and peripheral equipment when necessary.Provide guidance to users and other team members in a patient and kind manner.Tracks progress of work orders.Seeks and integrates information from a wide variety of sources to resolve issues.Performs other related responsibilities, as assigned, to support specific department/business needs.
Education RequirementsHigh School Diploma or General Education Development (GED) required.
Experience RequirementsMinimum one (1) year of experience supporting Microsoft Windows desktops in a networked domain environment required.Experience in the following technologies required:Current Microsoft Windows workstation operating systems.Microsoft Office applications.Desktop networking.
Licensing/Certification RequirementsMust pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI) checks. Child Abuse Index Check (CAIC) background clearance, if required. Valid California Driver's license with two years experience driving and clean driving record may be required.by Jobble

Keywords: Staffchase, San Francisco , Desktop Support Specialist, Other , Campbell, California

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