Loan Signing Associate
Company: Signing Agent Jobs
Location: San Francisco
Posted on: January 16, 2022
Signing Agent Jobs (https://signingagentjobs.com) is seeking for
someone to fill the position of a Loan Signing Associate to work
virtually in the U.S. only.
WHY YOU WILL LOVE THIS ROLE...
You will be able to understand what it takes to solve customers
problems in fact, you are driven to do so. You find that your
approach to creating a positive experience helps you excel with
complex problems. Given the pressure of high demands, you turn up
the energy and enthusiasm to ensure ever customer feels like they
have your undivided attention.
That is what we do we help our customers with one of their biggest
and often most complex assets their mortgage. And we do it with
confidence and a smile.
What kinds of interactions will you have with our customers? You
will be using your customer service and problem solving to assist
customers with their mortgage accounts via email inquiries and
TYPICAL TASKS MIGHT INCLUDE THE FOLLOWING:
collaborating with client, borrowers, closers, third parties and
settlement agents to ensure timely signing of documents
ensure quality review on documents and loan pipeline management
evaluate internal and external compliance audit finding and
remediate those loans.
While performing these duties, you will view and have access with
confidential financial data, ensure all regulatory requirements
have been met such by the closing disclosure timing, appraisal
delivery, and a change in circumstance.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions
EDUCATION AND EXPERIENCE:
Minimum of 3 years of mortgage processing and/or operations
Minimum of 2 years of customer support experience.
High school diploma or a general education degree (GED).
Exceptional active listening skills with ability to paraphrase what
is being stated to validate understanding.
A self-starter who demonstrates a strong sense of urgency with
great problem-solving, organization skills and ability to
multi-task high volumes pipelines.
Solid verbal communication skills with ability to articulate
communication clearly and effectively to the borrower and
Solid writing skills with ability to write clearly and
Ability to multitask and follow assignments to completion with
attention to detail and accuracy.
Ability to work independently and can prioritize competing tasks
while maintaining a high degree of quality/compliance accuracy
while meeting deadlines.
Ability to effectively handle escalated issues by utilizing problem
Ability to work flexible schedules and work overtime as
Excellent basic mathematical problem-solving capabilities such as
addition, subtraction, multiply, divide and decimals.
Proven track record of both high productivity and high-quality work
across multiple clients and loan file types.
Quiet home office workspace, computer, and Internet.
10+ Mbps of high-speed internet connectivity (unfortunately,
Hotspots are not fast enough).
Personal landline or cell phone.
PAYMENT: $85.00-$200.00 per loan signing appointment
Receive a rewarding compensation that is paid biweekly.
Eligible for a monthly bonus incentive based on performance and
production of filing loans.
Paid time off
Let's get started!
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Signing Agent Jobs
Tel: 1 (405) 494-0210
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Keywords: Signing Agent Jobs, San Francisco , Loan Signing Associate, Other , San Francisco, California
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