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Senior Product Designer, New Categories

Company: DoorDash
Location: San Francisco
Posted on: January 16, 2022

Job Description:

About The Team

At DoorDash, our customers are at the forefront of the product strategy. We believe that the best customer experience is synonymous to the success of our business in the long run. Design plays an important role, providing important thought partnership in product development. This is where you come in.

We're looking for Senior Product Designers to create and lead outstanding user experiences on all marketplace fronts. Our Design team is still in an early stage, which means you'll help shape the design culture and process from the ground up and get to create big and meaningful design problems. Check out our Design Team's Medium Blog and Design Team Website to learn more.

About The Role

As a product designer on the new categories team, you'll help build DoorDash's newest categories beyond food such as alcohol, prescriptions, retail, flowers and more. You'll work on products that help empower new kinds of merchants to join DoorDash and that give customers the best possible ordering experience for those new categories of goods, each with their own challenges. You'll work among star engineers, designers, and operators in a fast-growing environment and talk with customers and merchants around the world to understand and solve for their needs. The role demands a mix of entrepreneurship, cross-company collaboration, and well-honed product judgment. You will report into our Director of Product Design, New Verticals.

You're Excited About This Opportunity Because You Will---

  • Practice and promote customer-centric thinking
  • Own, and drive design problems from ideation through to execution
  • Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations and Marketing
  • Understand business goals and challenge its requirements
  • Use quantitative data and qualitative feedback to inform the design decisions iteratively
  • Contextualize the holistic impact of your design in the dynamic ecosystem of the three-sided marketplace
  • Create user scenarios, user journey, wireframes, UI designs and prototypes throughout the full cycle of the product development process
  • Provide high-fidelity assets and specs ready for engineering
  • Work with Design Infrastructure team to conform with the latest design system and contribute to its innovation

    We're Excited About You Because---

    • You love a fast-paced startup environment
    • You are a generalist who can lead the design process end to end
    • You are detail-oriented while being able to see the big picture
    • You make a great partner with the cross-functional teams
    • You are an excellent storyteller and communicator
    • You exude a can-do attitude and enthusiasm
    • You are self-aware and humble
    • Portfolio showcasing the problem solving skill and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
    • 5+ years of experience as a product/UX designer in a relevant industry
    • Fluency in the latest product design trend, tools and technology cross platform
    • Prior design experience in local, commerce, and logistics industry is a big plus

      About DoorDash

      At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

      DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

      Our Commitment to Diversity and Inclusion

      We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

      Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

      Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

      If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, San Francisco , Senior Product Designer, New Categories, Other , San Francisco, California

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