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Salesforce Administrator at Zumper

Company: Zumper
Location: San Francisco
Posted on: November 22, 2021

Job Description:

Zumper believes finding a new apartment is more than just a move, it's a fresh start. We are on a mission to change how people rent, forever. To make it easier, faster, and more human-were renting an apartment is as easy as booking a hotel. By making our vision a reality, we're creating opportunities for everyone to live better-from one fresh start to the next.
Zumper is the third-largest, fastest-growing rental platform in North America-supporting over 90 million people every year and helping one in three Americans find their next place. To date, we've raised over $150 million from Kleiner Perkins, Goodwater Capital, Headline, Dawn Capital, and the Blackstone Group.
We're proud to have been named a 2021 Best Startup Employer by Forbes and a 2021 Best Place to Work/Company with the Best Benefits by BuiltIn SF. Changing the way the world rents requires passion, bold ideas, and bright minds. Join us in building the future of renting, today.
About This Opportunity
Zumper is hiring a Salesforce Administrator to support our growing sales organization. This is a key role that will own daily operations and also drive key strategic initiatives. We are seeking a hands-on specialist in all things Salesforce and Salesforce CPQ.
What you'll be doing:

  • Handle Salesforce.com user administration tasks including access management, permission sets, role assignments, uploads, data backups, etc.
  • Provide first-level support to the field, including issue identification, and resolution/escalation. This will involve interaction with both sales reps as well as sales management.
  • Handle security, users, roles, profiles, groups, queues, and other Salesforce.com setup options as necessary. Maintain the integrity of services integrated with our Sales Cloud, including proprietary in-house systems and external integrations.
  • Deploy, administer, solve, monitor, support, and operate a scalable, and secure Salesforce CPQ Platform (including 3rd party integrations)
  • Implementation and maintenance of Salesforce customizations including custom fields and objects, layouts, workflows, process builder, and validation rules.
  • Respond to team members' requests related to delivered functionality behavior, how-to questions, and feature activation/tuning.
  • Drive testing and validation of Salesforce configuration and development. Test and QA of enhancements/changes to SFDC deployment using SF.com sandbox.
  • Improve the overall quality and completeness of documentation. Document all rules, configuration settings and user permissions changes, additions, and deletions. Document and maintain business requirements and workflows. What you will bring:
    • Certified Salesforce - Advanced Administrator
    • BA/BS degree or equivalent applicable experience.
    • SFDC administrator with at least 3-5 years related experience. Specific experience includes Knowledge of SFDC configuration including using third-party tools.
    • Minimum 2+ years of experience in configuring and customizing the Salesforce.com application
    • Extensive experience with data migration into SFDC for objects including but not limited to accounts, contacts, cases, leads and opportunities, and custom objects
    • Experience implementing Salesforce CPQ with a full range of features including Renewals and Amendments
    • Evaluate new Salesforce releases and applications, participate in plans for their implementation, and remain current with Salesforce administration best practices
    • Identify, diagnose, and resolve technical problems, escalate and track problems appropriately.
    • Experience in SFDC business workflow (different entities like opportunity, leads, account, assets etc.)
    • Experience working on multiple Salesforce Implementations with Service, Sales, Custom Applications and associated technologies
    • Experience with HubSpot Integration is a strong plus.
    • Understanding of partner, customer, and employee portal/community functionality for SFDC
    • Ability to work independently, as well as collaboratively with multi-functional teams.
    • Highly skilled in interpersonal and verbal/written communications, presentations, math, analytical and problem-solving skills Life at Zumper
      Zumper HQ is located in the heart of downtown San Francisco, next door to the iconic Transamerica Building. From hubs in Los Angeles, Scottsdale, Chicago, Providence, and Miami to home offices across the US, we are lucky to have a distributed team of 200+ employees.
      We care deeply about diversity and inclusivity. We are fostering an environment that celebrates individuality and enables you to be your best self. As an equal opportunity employer, we welcome all applicants regardless of gender identity or expression, sexual orientation, national origin, religion, marital status, veteran status, age, disability, or race. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform crucial job functions, and to receive equitable employee benefits. (Please contact us to request accommodations).
      Please note
      Zumper does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, Zumper employees, or any other company location. Any submittals without a prior signed agreement will become the property of Zumper.

Keywords: Zumper, San Francisco , Salesforce Administrator at Zumper, Other , San Francisco, California

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