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Strategic Lead, Expansion Operations

Company: Compass
Location: San Francisco
Posted on: November 22, 2021

Job Description:

At Compass, we envision a world where the experience of selling or buying a home is simple and pleasant for everyone. Founded in 2012, Compass provides an end-to-end platform that empowers residential real estate agents to deliver exceptional service to their seller and buyer clients, all in service of our mission to help everyone find their place in the world.

As an Expansion Operations Strategy Lead, you will be a key leader on the Expansion team spearheading a combination of long-term strategic projects and operational activities focused on helping Compass accelerate its brokerage expansion across the country.

You will serve as the face of the Expansion team with cross-functional teams, interfacing with key teams including Recruiting, Product, Legal, IT, Transaction Operations, and others pre-, during, and post-launch. You will own our Continuous Improvement workstream and manage significant projects which will create impact in unlocking revenue faster, increasing efficiency and streamlining operations. You will be a critical problem-solver and strategic consultant to the Expansion Leadership Team in helping to diagnose issues, pattern-spotting and creating strategic frameworks in order to arrive at an optimal resolution. Your leadership and input will play a significant role towards driving key Expansion outcomes.

At Compass You Will

  • Lead strategic projects within specific markets as well as across all of Expansion nation-wide
  • Own Continuous Improvement workstreams to improve our speed-to-market and drive process improvement across operational functions
  • Serve as our main point of contact to all cross-functional teams, partnering with them to prepare their workstream for launch and work to solve problems during the launch process
  • Partner with operators to brainstorm, formulate, and playbook processes with a focus on speed, scalability and strategic value
  • Manage key operational activities (e.g., tracking metrics dashboards, industry & competitive research)
  • Be an "athlete", and be excited to dive in and play a hands on role when needed
    What We're Looking For
    • 4-6+ years of experience in an operations, strategy role at a growth stage startup preferred. Equivalent experience in management consulting, corporate business development, private equity, or finance is also welcome.
    • Ability to gain respect from and lead seasoned business leaders
    • Strong strategic planning skills, effective project management, and sound decision making abilities
    • Excellent communicator who can effectively manage multiple stakeholders
    • Charisma and a natural ability to connect with others
    • Ability to own strategic, operational, and detail-oriented functional responsibilities
    • Execution focused: you're someone who can drop into a new venture, put in place a new process to streamline operations, help implement it, and then go on to the next thing
    • Strong Excel and PowerPoint skills, SQL and/or Tableau competencies a plus
      Do your best work, be your authentic self.

      At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

      Notice for California Applicants

Keywords: Compass, San Francisco , Strategic Lead, Expansion Operations, Other , San Francisco, California

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