Senior Manager, People Programs

Company: DoorDash
Location: San Francisco
Posted on: October 15, 2021

Job Description:

About the Team

The People Programs Team develops and delivers critical programs across the employee lifecycle (e.g. Onboarding, Talent Management, Performance Management, Employee Voice Survey, Offboarding, & Workforce Planning) to help make DoorDash a place where every employee does the very best work of their careers.

About the Role

• We’re hiring a Senior Manager who will lead the strategy and execution of people programs to our employee customers on a global scale. This role will be responsible for the definition, implementation, and reporting of these programs from conception through delivery.
• Comfortable in a fast-paced, hands-on environment you have a track record of keeping multiple programs and initiatives moving in parallel, demonstrated ability to communicate effectively at all levels of an organization and an appetite for building from scratch.
• Reporting to the Director of People Programs, this is a high-impact position poised to support DoorDash employees during this chapter of high growth.

You’re excited about this opportunity because you will…

• Provide subject matter expertise and program leadership over global performance management.
• Develop strategic program objectives, drive planning, lead stakeholder engagement & alignment, assess risks and challenges, develop comprehensive project plans, drive execution work streams, monitor status, rapidly identify and resolve potential issues, and give regular updates to senior management
• Partner with business leaders as well as functional leads within the People Team (e.g. HRBP, People Analytics, Recruiting, HR Tech, People Ops) to design and deliver critical programs for all employees across the employee lifecycle
• Provide Program Management expertise for People Team Programs including, but not limited to: project plan creation, workflows, meeting operating cadence, key documentation and governing processes
• Implement project management methodologies such as Agile, Scrum etc to the People Programs team and be responsible for the ongoing training and instituting of best practices across the team
• Anticipate future People Program needs for our evolving and diverse workforce (e.g. program segmentation by employee type/org)

We’re excited about you because…

• 6+ years of experience in program management roles, preferably at high-growth consumer or enterprise technology companies
• Exceptional project management skills, the ability to track and manage complex processes, and a desire to lead multiple teams and multiple projects.
• Experience using collaborative task and project management tools (e.g. Agile, Trello, Asana, JIRA, SmartSheet) to drive project execution
• A demonstrated track record of successful cross-functional leadership, collaboration, and relationship building
• Ability to engage with senior functional leaders across the business and influence their strategic thinking
• You’re highly organized and care about the details
• You’re growth-minded and eager to expand your skill set
• You understand both the big picture and the details
• You display adaptability, resiliency, and the ability to thrive in ambiguity

Role Competencies

• Structured/Systems Thinking
• Cross-functional Collaboration
• Leadership Agility
• Strategic Thinking and Execution
• Clarity of Communication
• Customer-Centric
• Stakeholder Engagement and Partnership
• Data Driven
• Awareness of Key Dependencies

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, San Francisco , Senior Manager, People Programs, Other , San Francisco, California