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Resident Experience Manager

Company: Related Companies
Location: San Francisco
Posted on: October 11, 2021

Job Description:


Do you enjoy planning events? Are you personable and energetic? Related Management has an exciting career opportunity for a full time creative Resident Experience Manager who will take the initiative to organize and coordinate special events and activities for our clientele at our newest luxury properties in San Francisco, CA.

The main responsibility for this position is to create a consistently fun and entertaining environment for our residents, to use their feedback and incorporate it into creating interactive events. The Resident Experience Manager would also reach out to local business owners to host/sponsor special events for us (e.g. wine & food tastings, chef events, cosmetic options, speaker series). In addition, we would expect this person to oversee all booked functions, and assist with set up and parties while treating their fellow residents and our properties with respect.

Other responsibilities would consist of assisting with the set up of audio visual equipment for resident events, coordination of caterers for food service personnel, and any other special project as assigned. This position also serves as another liaison between Related and our residents, as the Resident Experience Manager will be expected to build valuable relationships with our residents and share feedback at all times


  • Strong written, verbal communication and interpersonal skills.
  • College degree or equivalent.
  • Exposure to luxury residential and/or hospitality buildings a plus.
  • Ability to stand for extended periods of time.
  • Ability to be flexible with regards to work schedule, as days and times may fluctuate to accommodate resident events.
  • Background in Customer Service, Hospitality or the Entertainment industry a plus

Related offers a generous benefit package; technology that puts us ahead of the competition; and training and support systems that are unmatched. We deliver an exceptional level of respect-based customer service, a commitment to sustainable practices, including the largest smoke-free residential initiative in the industry; and a focus on value enhancement that are unparalleled. We are one of the largest and most diversified privately owned property management firms in the United States

Related has set an exceptional performance benchmark for the responsive and professional management of both affordable and market rate communities. Our philosophy of management is anchored in the respect we have for the needs of our employees, our residents and our investors.

Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees working on-site are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.



Related Management Company is the owner and operator of a premier portfolio of assets valued at over Sixty billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.

As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents' and commercial tenants' expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit .

Related is an Equal Opportunity Employer

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Keywords: Related Companies, San Francisco , Resident Experience Manager, Other , San Francisco, California

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