Technical Program Manager, People Data

Company: DoorDash
Location: San Francisco
Posted on: September 16, 2021

Job Description:

About the Team

At DoorDash, people are our most important asset. We build the capability to help our leaders make more informed decisions on identifying and attracting talent and then developing and retaining said talent. We're looking for a Technical Program Manager to help us scale our analytics alongside DoorDash's enormous growth. You will help guide important decisions with executive leaders. Come be part of an exciting team that excels in People Analytics.

About the Role

DoorDash is looking for an experienced Technical Program Manager to join our People Analytics team. We're a data-driven organization, empowering local economies and our people to do the best work of their careers. You will help implement our processes and strategic programs across the People organization. You will work in supporting, configuring, and enabling people analytics. You will work with a team of analysts, scientists, and engineers to support DoorDash in our hyper-growth experience.

You're excited about this opportunity because you will…

• Lead projects to support, build, and grow the People Analytics function
• Work with teams across the company to ensure the right analytic and technology solutions to support and grow our businesses
• Dive deep to uncover underlying issues or business problems and turn those issues into solutions
• Oversee all incoming requests by creating and maintaining our roadmap, building sprints, and holding team members accountable for results
• Rigorously document system and reporting requirements and configuration to build operational excellence
• Create, maintain, and execute testing plans and rollout strategies
• Train end-users and peers on new processes and functionality as needed
• Provide production support to ensure operational response
• Ensure data integrity by understanding and identifying opportunities to improve, working with cross-functional teams

We're excited about you because…

• 4+ years of experience as a project manager on a technical team
• You have a BA/BS degree in quantitative or business fields, or equivalent work experience
• You've led multiple complex projects simultaneously to completion
• You build relationships and rapport with clients and partners
• You know how to avoid risk and missteps
• You know how to optimize processes while designing for scale
• You are excited about developing your skill set
• You are always evaluating whether our team's activities are achieving the desired, measurable impact
• You are always looking for opportunities to learn and better your work product
• You have experience presenting complex subject matter across various levels within an organization

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners – Everyone here is learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also work to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, San Francisco , Technical Program Manager, People Data, Other , San Francisco, California