Company: MarinHealth Medical Network
Posted on: September 16, 2021
This position will float back and forth between the front and
back office as needed, guaranteeing adequate coverage for vacations
and staffing outages as they occur. The chosen candidate will be
cross-trained to work the front office and will function as an
internal float to fill in, as needed, in various capacities within
Back Office Essential Functions and Responsibilities:
1. Direct Patient care:
a. Rooming patients, including obtaining vital signs, obtaining
reason for visit, and documenting symptoms their frequency, and
b. Provide courteous and compassionate care.
c. Documents all required information in electronic medical record.
This includes meaningful Use data, Pay for Performance data, and
ACO related information.
d. Provide injections, immunizations and other patient care
services as ordered by the medical provider.
e. Provide assistance during medical procedures.
2. Communication and correspondence including lab results,
prescription management, and referrals:
a. Use electronic medical records and work off task lists to
complete patient visits or requests.
b. Recognize urgent medical needs and triage care
c. Provides patients with accurate information when answering
questions and concerns.
d. Maintains patient records and protects patient
e. Complete referrals accurately and appropriately.
3. Maintain patient areas and supplies:
a. Disinfects exam rooms between patients and all patient areas at
end of the day.
b. Assist with clinic upkeep, including daily cleaning and supply
a. Remains calm and effective in an emergency or in high pressure
b. Collaborate with team members on various ongoing projects.
c. Ability to follow and consistently adhere to written policies
d. Perform all other duties as required or assigned.
Front Office Essential Functions and Responsibilities (as
1. Direct Patient Care:
a. Answer telephones in a cheerful manner.
b. Schedule appointments.
c. Take messages for patients using electronic medical records.
d. Greet and check in patients.
e. Address patient requests and inquires.
f. Resolve patient concerns.
g. Process insurance issues (i.e., verifications and
authorizations) and assist patients in understanding insurance
h. Return calls as necessary
i. Various assigned administrative processes
Allscripts Experience preferred
Bi-lingual in Spanish desired.
Demonstrated punctuality, reliability and professionalism.
Requires at least 1 year of related medical assisting
High school diploma or General Education Degree (GED) required.
Demonstrated exceptional customer service skills.
Knowledge of medical terminology.
Experience with, and proficiency in, electronic medical
Computer proficiency: Microsoft office.
Must be able to demonstrate accurate data entry and ability to work
Graduation from a Medical Assistant program
Keywords: MarinHealth Medical Network, San Francisco , Medical Assistant, Other , Greenbrae, California
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