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Senior Manager, Marketing Analytics

Company: The RealReal, Inc.
Location: San Francisco
Posted on: June 12, 2021

Job Description:

As our Senior Manager, Marketing Analytics, you will deliver insights using primarily quantitative data to support marketing business. You will partner closely with our sales, operations, merchandise, product, engineering, and finance teams. Your mission is to provide clarity of business performance, identify growth opportunity, measure marketing effectiveness, and drive alignment to focus on the most impactful areas for our company. This role requires both hands-on experience and the ability to complete enterprise scale analyses mostly independently.

What You Get To Do Every Day

  • Owning marketing performance measurement. You will lead the team to synthesize performance data to define success metrics, publish performance reports, and thus find opportunities for improvements
  • Leading marketing analytics. You will be the go-to person for the business to seek analytics support for the entire end to end flow
  • Supporting marketing strategy. You will partner with business owners to define strategy and align analytics resources to ensure the implementation of the strategy and its success
  • Becoming the knowledge center. You will manage your learning agenda to identify and gather relevant data, accumulate insights, and provide recommendations for operational excellence

What You Bring To The Role

  • 7+ years of experience in analytics that is focused on first-party data
  • 4+ years of experience in marketing analytics, both online and offline, that includes CRM, Brand, Traffic, and modeling
  • Proven track record of owning and defining framework for domain analytics
  • Expert in query languages such as SQL
  • Strong experience with designing, implementing, providing and interpreting results of A/B testing or causal inference models
  • Proven ability of delivering high complexity analytics projects involving methodology development, analysis, strategic recommendations, and presentation of the findings
  • Experience in eCommerce and retail industry highly preferred

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.

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Keywords: The RealReal, Inc., San Francisco , Senior Manager, Marketing Analytics, Other , San Francisco, California

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