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Commercial Banking Transformation Consulting Manager

Company: PwC
Location: San Francisco
Posted on: June 13, 2021

Job Description:

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

BXT (Business, Experience and Technology) is a fluid, tailored approach to solving business challenges built around facilitating meaningful dialogue between different perspectives. This is a global Initiative across the firm to bring the best of business, experience and technology teams together to better compete against big consultancies and creative agencies alike.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:

5 year(s)

Preferred Qualifications:

Degree Preferred:

Master Degree

Certification(s) Preferred:

Credit Risk Certification (CRC)

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success in managing large scale commercial banking transformation projects, designing target operating models for front, middle, and back office commercial lending functions and/or significant experience working in commercial banking credit or operations functions.

Demonstrates extensive abilities and/or a proven record of success in commercial banking transformation, and success contributing to or managing specific work streams that involve the following areas:

  • Having experience with end to end Commercial Banking transformation and familiarity with Commercial Banking operating model optimization frameworks (people, process, technology);
  • Possessing experience with Commercial Banking process review and optimization;
  • Possessing experience developing business cases to support large-scale transformation;
  • Having experience with vendor selection process including drafting RFI/RFPs, developing use cases, and assessing / scoring vendors;
  • Having working knowledge of Commercial Banking products;
  • Having working knowledge of Commercial Banking life cycle including sales and marketing, lending, and operations;
  • Possessing working knowledge of different Commercial Banking lines of business;
  • Possessing working knowledge of Commercial Banking organizational structure;
  • Having working knowledge of Commercial Banking systems and technology (e.g., sales tracking, risk rating, spreading tools, loan origination, servicing);
  • Having working knowledge of the credit origination process, including underwriting, collateral due diligence, document preparation, booking, funding, and on-going servicing; and,
  • Possessing working knowledge of operations and administration of Financial Services businesses.

Demonstrates extensive abilities and/or a proven record of success in working collaboratively and independently to address client needs by:

  • Participating in client discussions and meetings actively;
  • Communicating a broad range of offered consulting services;
  • Managing workstream(s) or small team engagements;
  • Preparing concise, accurate documents, including utilizing PC applications including Microsoft Word, Excel, PowerPoint and Project to write and deliver proposals to prospective clients; and,
  • Maintaining project economics while maintaining flexibility for unanticipated issues.

Demonstrating extensive abilities and/or a proven record of success as a team leader by:

  • Creating a positive environment;
  • Monitoring workloads of the team while meeting client expectations;
  • Respecting the work-life quality of team members;
  • Providing candid, meaningful feedback in a timely manner;
  • Keeping leadership informed of progress and issues;
  • Answering questions and providing direction to less experienced staff; and,
  • Developing, writing, presenting and facilitating discussions on strategy to all levels of industry audiences, clients and internal staff and management.

Keywords: PwC, San Francisco , Commercial Banking Transformation Consulting Manager, Other , San Francisco, California

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