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Sr. Manager Upmarket Sales Strategy, Operations Contact Center

Company: Ringcentral, Inc.
Location: Belmont
Posted on: June 12, 2021

Job Description:

Want to change the way workworks? This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

The RingCentral Sales team does more than close deals. We build, grow and nurture relationships-from small businesses to global enterprises. We've become the #1 global cloud-based communications provider because we're not just selling-we're changing the nature of communications. That's why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $25 billion, 30%+ annual growth and a $1 billion annual revenue run-rate. It's an atmosphere of unlimited opportunity, where you'll be supported by massive resources, unmatched training and a diverse, dynamic culture that's built for winning, together.

We're as proud of our working environment as we are of our market success. You'll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We're not just changing the nature of communication and teamwork. We're winning, together.

The successful candidate will manage the Upmarket Sales Operations Strategy and Planning responsibilities and directly support VP Customer Engagement Sales and SVP Product.


  • Manage weekly cadence of WW Field Sales reporting and analytics
  • Executive communications and status on overall sales performance
  • Proxy for VP Sales and work closely with SVP product
  • Participate in the development and execution of a 3-year strategic GTM plan
  • Work collaboratively with Segment Ops team leads and cross functional teams
  • Work with Reporting & Analytics team on territory planning AE coverage models
  • Lead problem solving initiatives and deliver actionable insights to drive growth
  • Coordinate go-to-market efforts with Channels, to optimize pipeline coverage
  • Liaise with marketing on the account-based marketing and POD strategies
  • Drive AE retention and productivity initiatives
  • Analyze sales stage processes and drive process improvement initiatives


  • 10 years of equivalent experience in Sales Operations supporting Enterprise sales
  • Must have SaaS, Telephony or High-Tech experience
  • Strong organizational development, communication and leadership skills
  • In depth understanding of sales processes, SFDC and CPQ
  • Familiar with a variety of routes to market (inside, field, channel and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)
  • Strong problem solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies
  • Advanced time management skills including ability to handle multiple projects with aggressive deadlines
  • Bachelor's degree required, Master's is desirable

What we offer:

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

  • Comprehensive medical, dental, vision, disability, life and pet insurance
  • Flexible PTO
  • 401K match and ESPP
  • Wellness programs including virtual yoga, bootcamp, meditation classes and more
  • Paid parental leave
  • Milk Stork parental account
  • New parent gift box

Say hello to the future of work. And the end of the resume black hole.

We didn't create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it's free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on - and we look forward to connecting soon.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It's a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Ringcentral, Inc., San Francisco , Sr. Manager Upmarket Sales Strategy, Operations Contact Center, Other , Belmont, California

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