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Assistant Director, Operations

Company: Stanford University
Location: Stanford
Posted on: June 12, 2021

Job Description:

Stanford Graduate School of Business

Residing in Silicon Valley, Stanford GSB has built a global reputation based on its immersive and innovative management degree programs. We provide students a transformative leadership experience, push the boundaries of knowledge with faculty research, and offer a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We strive to change lives, change organizations, and change the world.

The Career Management Center (CMC) at the Stanford Graduate School of Business (GSB) seeks an Assistant Director of Operations to manage the systems used to provide career services to students and alumni. In this role, you will support and train the staff, employers, and students & alumni using the systems. You will specify requirements and/or design solutions to improve work-flow, production, efficiency and effectiveness of CMC business processes. For some projects, you may serve as project lead.

To be successful in this role, you will be curious and knowledgeable about career management products and services. Additionally, you will demonstrate a collaborative attitude, outstanding judgment, a sense of diplomacy, and organizational savvy.

Your primary responsibilities include:

* Manage the systems used by the CMC staff, GSB students & alumni, and employers * Improve the user experience by modifying operational processes and integrating technology * Look for ways to meet unmet needs with operational changes and leveraging technology * Develop and maintains reporting dashboards, operational metrics, measurement criteria, and analysis * Create and update multi-media training materials for system end users (staff, students/alumni, and employers) with staff and user input * Execute product plan definition, and detailed rollout schedule, including collaboration with internal stakeholders. * Conduct analysis and make recommendations regarding the direction of products used. * Actively participates in efforts to improve processes, programs and business across the department. * Coordinate with vendors and consultants on specific programs * Maintain system security and user accounts. * Act as liaison with vendors of software and application products, especially with regard to problem diagnosis and resolution.

To be successful in this position, you will bring:

* Bachelor's degree and three years of relevant work experience or a combination of education and relevant experience.

In addition, our preferred requirements include:

* Experience with managing products/programs. * Demonstrated ability to manage multiple projects simultaneously. * Ability to work independently to meet expected deadlines and schedules. * Excellent written and oral communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management. * Strong analytical skills to review and analyze complex datasets. * Understanding of underlying technological needs and requirements. * Demonstrated ability to work collaboratively. * Ability to work well independently and as a team member. * Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Why Stanford is for You

Stanford's dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

* Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues. * A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support. * A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes. * Discovery and fun. Visit campus gardens, trails, and museums. * Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!

We pride ourselves in being a culture that encourages and empowers you.

How to Apply

We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit a cover letter and rsum along with your online application.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

* Schedule: Full-time * Job Code: 4916 * Employee Status: Regular * Grade: H * Requisition ID: 88658

Keywords: Stanford University, San Francisco , Assistant Director, Operations, Other , Stanford, California

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