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Facilities Maintenance Manager

Company: Alcatraz Cruises
Location: San Francisco
Posted on: June 10, 2021

Job Description:

City Experiences is seeking an Island Facilities Manager for our City Cruises, Alcatraz operation in San Francisco.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

Oversees Alcatraz Island Operations Engineering o Alcatraz Island from planning through execution and documentation. Ensures AIS Engineering team members work efficiently, and that their work is effectively assigned and distributed. The position is responsible for creating proposals for new projects and acting as a liaison between Alcatraz Island Services, the National Park Service, and any subcontractors who might be conducting work. Regularly provides feedback and information on equipment and job status to Lead Engineer and Ops Directors. In charge of keeping operations within best-practice safety standards and RESPECT program principles.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

  • Project management.
  • Team management.
  • Safety management.
  • Reporting accurately and completely on projects and problems.
  • Mentoring crew members on knowledge and workmanship and ensuring issues get resolved quickly and smoothly.
  • Troubleshoot, Service and Maintain:
  • Island Plumbing: Salt, Fresh, and Sanitary water systems.
  • Fuel transfer and storage systems.
  • Fire Alarm and Suppression Systems.
  • Island power generation and distribution.
  • All operations-critical vehicles, machinery, and equipment.

  • Maintain an accurate and comprehensive record of all work


  • General building maintenance & repair tasks
  • Competent electrical troubleshooting and repair.
  • Predict and meet all department engineering needs including internal / external audits and contractual requirements
  • Interpret laboratory test data, reports summarized results or issues to management
  • Ensure all engineering operations protect the visitors, cultural and historic resources, and the park.
  • Learns new skills and information as needed to problem solve. Seeks guidance or assistance when necessary.
  • Maintains tools & workspace in a clean and operational state. Performs maintenance on tools when applicable.
  • Mastery of pipe, pipefitting, and fluid control systems.
  • Ensures all engineering systems stay on or ahead of best practices maintenance schedules.
  • Maintains all department inventories, including tools, parts and equipment.
  • Performs other duties as assigned.


  • Ensure crew's completion of all logs and tasks in a reliable and accurate manner.
  • Ensures safe and proper tool and PPE use and keeps shop and inventory spaces organized and clean.
  • Maintains excellent communication with Lead Engineers.
  • Provide on-call support to critical tasks 24 hours a day, be willing and able to respond in-person and on-site for emergencies.
  • Ensure all staff clock in and out properly and submit PAFs in a timely manner.
  • Collect, organize, document and submit all laboratory test samples (water, sewage, fuel, coolant and oil).
  • Organizes workload in a reliable & effective manner.
  • Keeps track of inventory and stock levels, and ensures projects are not held up due to lack of supplies or materials.Create and distribute written reports on findings, investigations, and diagnosis.
  • Prepare, submit, and execute policies to ensure the smooth and effective operation of the department.

Requirements & Qualifications:

  • Functional understanding of electricity and the relevant safe industry practices for working around it.
  • HAZWOPER certificate (40 hours)
  • Forklift Certification
  • PR & First Aid Certification
  • Welding, Brazing, Soldering, metal work experience.
  • Advanced working knowledge with computers and aptitude for basic troubleshooting.
  • Cloud computing literacy, with competence using all MS products, including Forms, Flow, Excel, and Adobe.
  • Working knowledge of CMMS software is strongly preferred.
  • Clean driving record

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Alcatraz Cruises, San Francisco , Facilities Maintenance Manager, Other , San Francisco, California

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