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Repair Tech Area Specialist-D14 Northern California

Company: Guitar Center
Location: San Francisco
Posted on: May 6, 2021

Job Description:

The purpose of this job is to provide maintenance and repair service on customer owned instruments, as well as assist in maintaining store owned equipment. In addition, the Area Specialist will provide guidance and assistance to other Repair Techs within a specific geographical area. RESPONSIBILITIES/DUTIES Interact with customers, offering consultative services that lead to the sale of repair services and merchandise and a positive customer experience Service customer-owned instruments with a high level of craftsmanship Travel to stores within a specific geographical region to provide certification and skills training Including New Hire training, Grand Opening training, etc. Evaluate store performance and give recommendations on areas for improvement within the store Reporting issues to Repair Support team at GC Headquarters Field support calls/emails form Support Techs in assigned areas Maintain store owned gear as requested Complete warranty repair work as required Additional duties as assigned.

Keywords: Guitar Center, San Francisco , Repair Tech Area Specialist-D14 Northern California, Other , San Francisco, California

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