Senior User Experience Designer

Company: Charles Schwab Corporation
Location: San Francisco
Posted on: April 10, 2021

Job Description:

Your Opportunity Charles Schwab User Experience and Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients' eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals. What you are good at Design Consulting * Facilitate collaborative design sessions including sketching and ideation.* Lead design reviews and drive decisions.* Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together* Represent the design team brand, and deliver a consistent design process to partners.* Understand great designs are achieved iteratively.* Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation. Design Management * Set expectations with the project team and prioritize activities.* Create and maintain design schedules.* Communicate status and agreements with project team.* Review work with UX managers, keep them updated on project status and escalate items appropriately. Design Expertise and Execution * Maintain the high standards set by the group.* Conduct the primary design activities, create deliverables and conduct QA at an expert level.* Participate and support research efforts.* Commit to improving our process and methods with an emphasis on both effectiveness and efficiency. Teamwork, Collaboration and Engagement * Work well with all partners to deliver work.* Support UX team members.* Strategically listen to feedback and help guide the delivery* Collaborative and cooperative.* Has a design position but is not rigidly fixed when presented with new information.* Passionate about team, our mission and the needs of our partners and users.* Enthusiastic about UX design. Empathy & Curiosity * Understand user needs, walking in their shoes when possible.* Focus on innovation and improvement.* Regularly learns more about design theory, practice and tools. What you have * 6 + years of rich interaction design focused on digital products.* 1+ year of interaction design experience for touch-based mobile interfaces is a plus.* An online portfolio demonstrating interaction design process and thinking* Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.* Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology. Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.* Proficient in design tools like Sketch, Omnigraffle, Axure* Experience running design sessions with cross-functional teams* Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.* Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.

Keywords: Charles Schwab Corporation, San Francisco , Senior User Experience Designer, Other , San Francisco, California