SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

At Your Service Center Associate

Company: Macy's
Location: Corte Madera
Posted on: April 10, 2021

Job Description:

About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the -Academy- for retail careers.
A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview:
The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions:


  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup
  • Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free.
  • Demonstrate knowledge of store products and services to drive sales and minimize returns.
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Follow store's audit policies and procedures.
  • Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures.

    Qualifications and Competencies:

    • High School Diploma or equivalent required
    • 1-2 years related experience


      • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
      • Resourceful and able to adapt quickly to changing priorities
      • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
      • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

        Physical Requirements:

        • Position requires prolonged periods of standing/walking around store or department
        • May involve reaching, crouching, kneeling, stooping and color vision
        • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
        • Frequently lift/move up to 25lbs


          This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under here.
          STORES00

Keywords: Macy's, San Francisco , At Your Service Center Associate, Other , Corte Madera, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Activities Specialist-San Rafael
Description: Req ID 2021-1816Job Category Life Enrichment/ActivitiesShift DayWho We AreAn Elder Care Alliance CommunityAlmaVia of San RafaelDo you enjoy working with seniors Do you want to work in a setting where (more...)
Company: Elder Care Alliance
Location: San Rafael
Posted on: 04/14/2021

Procurement Sourcing Specialist
Description: JOB REQUISITION Procurement Sourcing Specialist LOCATION SAN RAMON JOB DESCRIPTION Robert Half is seeking a Sourcing Specialist to be a part of the Sourcing team. The functions and responsibilities of (more...)
Company: Robert Half
Location: San Ramon
Posted on: 04/14/2021

Childcare
Description: Primary Purpose br Provides care to children ages infant - 17 in a safe and nurturing environment that encourages their social, emotional, physical and intellectual development. Implement developmentally (more...)
Company: Bright Horizons
Location: Santa Cruz
Posted on: 04/14/2021


Amazon Picker/Packer - Hiring Now (Part Time)
Description: br br Shifts: Overnight, Sunrise, Day, Evening, Weekend br br Location br Richmond, CA br Job opportunities vary by location. We update postings daily with open positions. br br Salary (more...)
Company: Amazon
Location: San Rafael
Posted on: 04/14/2021

High Demand For Quality Siding Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Santa Cruz
Posted on: 04/14/2021

Residential Staff Appraiser
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: San Rafael
Posted on: 04/14/2021

Seeking Part-time Senior Care Provider In San Rafael
Description: I need senior care provider with experience. Our care concerns
Company: Care.com
Location: San Rafael
Posted on: 04/14/2021

Amazon Order Filler - Immediate Hire (Sacramento)
Description: br br Shifts br Overnight, Sunrise, Day, Evening, Weekend. br Full time, Part Time, and Flexible time options based on the building you have choosen. br br br Location br Sacramento, (more...)
Company: Amazon
Location: Woodland
Posted on: 04/14/2021

Work from Home - List your Garage or Parking Space - $300/mo
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: Woodland
Posted on: 04/14/2021

Become a storage host - part-time gig
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: West Sacramento
Posted on: 04/14/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds