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Head of Business Operations & Intelligence

Company: Augmedix Inc
Location: San Francisco
Posted on: April 9, 2021

Job Description:

Head of Business Operations & Intelligence Global Operations - Business Operations & Intelligence / Augmedix is a health care services technology platform deployed across the US with many of the nation's largest health systems. Our mission is to rehumanize the clinician-patient interaction by allowing our clinicians to fully focus on patients. We provide remote, technology-enabled, real-time EHR scribing and productivity services to clinicians. Our service saves users more than 10 hours a week and increases clinical efficiency by 40%. About the Role : The Head of Business Operations & Intelligence is responsible for the company's data analytics platform as well as executing strategic, quantitative and technological solutions to support robust decision making. The ideal candidate will expand the use of the platform and extract actionable insights from the data across Operations, Sales & Marketing, Customer Success, Product and Finance. The Head of Business Operations & Intelligence will be a leader within the organization, responsible for building a high performing team and engaging directly with other leaders to develop sophisticated analytics capabilities that support operating efficiencies and the growth of the company. Success in this role will be the enablement of fast, data driven decision making and prioritization across the organization that will have a tremendous impact as we scale! Responsibilities:

  • Own data analytics platform and underlying data infrastructure
  • Serve as a primary resource for data reporting, data analysis, and data interpretation
  • Manage special projects that require cross functional collaboration and project management expertise
  • Prepare reports and presentations for leadership team and BoD that illustrate data trends, actionable insights and progress against company and project level goals
  • Identify and analyze improvement opportunities by leveraging deep understanding of the Augmedix business and each department's unique challenges and workflows
  • Provide expertise on software tools and systems to automate and streamline key processes across the organization
  • Collaborate with business leaders across operations, Sales & Marketing, Customer Success, Product and Finance Qualifications:
    • Bachelor's degree from an accredited university5-8 years of progressive responsibility and directly related work experience (finance or management consulting experience preferred)
    • Painstaking attention to detail and commitment to accuracy
    • Proficient at communicating insights and ideas with influence and impact
    • Excellent project management skills with the ability to manage multiple complex projects simultaneously
    • Proven ability to flex between detailed execution and higher level strategic analysis within a dynamic, growth stage environment
    • Strong quantitative skills and knowledge of data collection methods (SQL)
    • Experience with data analytics and visualization platforms (Sisense, Tableau, Looker)
    • Experience in clinical operations, healthcare is a plus

Keywords: Augmedix Inc, San Francisco , Head of Business Operations & Intelligence, Other , San Francisco, California

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