IT Architect

Company: Imperative Care
Location: Campbell
Posted on: April 9, 2021

Job Description:

SUMMARY: The Architect is focused on creating a technologically based environment with a vision to support ongoing business needs, as well as plan and implement for future growth and changing demands of the business. The position requires a comprehensive understanding of all the pillars of IT, including network, email, security, and operations. Primary activities will include gaining a clear understanding of the needs of Imperative Care and incorporating these requirements in a comprehensive build that considers quality, cost, security, and timeline. The role will be required to guide software and hardware installations, specification, testing and service transition, and will help direct the course of IT.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned on an individual basis:* Responsible for the long-term vision of all technical resources in the environment including storage, network, automation, VMWare, Window Server OS, O365, Azure, Active Directory, DNS, DHCP* Architect future technologies and best fit solutions considering current resources and best of class enterprise solutions* Work on technical designs, plans, implementation, and performance tuning and recoveryprocedures for mission critical systems* Administer all aspects of security, including implementing frameworks, hardening the environment, preparing action plans with the goal of successful audits, and administering security and forensic tools* Monitor environment for attacks, vulnerabilities, performance, issues, functionality* Collate security incident and event data to manage environment* Perform system security administration on designated technology platforms, including operating systems and applications* Perform threat and vulnerability assessments, in some cases followed by appropriate remedial action to ensure that systems are protected* Responsible for patch management of the environment, including evaluation of our cloud properties* Understand and account for applicable SOX risks, controls, and overall process(s) for the functional area* Develop and maintain documentation for systems and procedures* Evaluate appropriateness and application of current Azure cloud environment* Support infrastructure and connectivity to our ERP* Drive improvements in Office365, including policies on retention and security* Provide tier 3 Support on all technical issues and backup responsibilities for environment technologies* Acknowledge and respond to all assigned service tickets within the SLA and update/close tickets upon resolution in accordance with established ticket management procedure* Provide ticket status updates to management and customers as requested* Develop a strong working knowledge of company IT policies and procedures and make suggestions to improve/streamline/standardize * Actively promote and support the Quality Management System, Quality Objectives, and Quality Policy* Assure that you and functional subordinates (if applicable) are trained on all applicable procedures and processes according to Good Manufacturing Practices, applicable FDA and Regulatory requirements* Actively promote and support the company's Management Review process* Inform responsible personnel of concerns involving product quality* Perform job functions in a safe and effective manner* Other duties as assignedEDUCATION/EXPERIENCE: * BS in Computer Science, Engineering or related discipline or equivalent experience and a minimum of 12 years of related, increasingly responsible experience (preferably in small but complex company environment)* Prefer experience working in compliance with Quality Systems designed to meet regulatory requirements. * Good interpersonal skills, effective interaction with other departments* Good communications skills (both written and verbal) required* Ability to work independently or in team setting required* Strong customer service orientation* Ability to exercise good judgment and to make effective decisions* The ability to be a good listener and to understand a customer question and help solve it* Ability to move quickly in a fast-paced start-up settingPowered by JazzHR4MPiu2XtOi

Keywords: Imperative Care, San Francisco , IT Architect, Other , Campbell, California