Payment Processing Specialist (PPS)
Company: Avenue 8
Location: San Francisco
Posted on: February 25, 2021
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Job Description:
About Avenue 8:?Our mission is to empower real estate agents to
be successful entrepreneurs by leveraging design and technology to
provide services that are more efficient and more
cost-effective.Overview of Role:The Payment Processing Specialist
(PPS) is responsible for the organization and preparation of real
estate transaction documents, related to commission disbursements,
plus tracking and reporting. The PPS reports to the Head of
Operations and focuses on maintaining highly responsive
relationships with agents and staff, that exceed the expectations
of these internal customers. The PPS provides a high level of
service to our real estate agents, Team leaders, affiliate
partners, and our Compliance staff. Excellent customer service
skills are absolutely crucial--for success in this role.Specialist
Functions & Responsibilities: * Manages and supports payment
processing--for California real estate transactions, statewide.*
Works effectively within our cloud-based real estate transaction
management platform.* Demonstrates consistent attention to detail
to ensure accuracy of file information.* Assists agents with all
commission disbursement questions. Creates workflow and on-time
communications with escrow. Completes and collates our
interactive--documents and wiring instructions to ensure escrow(s)
direct commission funds, as required, to individuals, entities (LLC
or corporation), and/or other approved entities. * Embraces
accountability for efficient preparation and delivery of accurate
CDAs (commission disbursement authorizations) to escrow officers,
to compliance, and to brokerage officers for signatures.*
Over-communicates in the most timely manner possible, when working
in our transaction management platform, fielding questions from
agents, and fulfilling requests from the Compliance Manager and/ or
the Managing Broker.* Performs other duties as assigned, including,
for example, tracking of sales (closings), lease (settlements), and
updating key data banks, which track, update, and safeguard
transaction status, dates, list price, sales price, etc.*
Experience and background positions that are favorable for this
role may include:--real estate brokerage administration, payment
processing, customer service, outside sales, and/or any positions
requiring advanced interpersonal communications skills, self-guided
work ethic, and a high level of attention to detail
Keywords: Avenue 8, San Francisco , Payment Processing Specialist (PPS), Other , San Francisco, California
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