Patient Care Content Strategist (Remote)
Company: Roman Health Pharmacy LLC
Location: San Francisco
Posted on: February 25, 2021
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Job Description:
Patient Care Content Strategist (Remote) Grand Rounds is a
tech-driven healthcare company dedicated to raising the standard of
healthcare for everyone, everywhere. By harnessing the power of
technology, we connect nearly 6 million members to top-rated
doctors and data-driven insights to make better informed healthcare
decisions. Driven by premier thought leaders in patient care,
technology, and business since 2011, our team of 800+ proudly
serves Walmart, Costco, Salesforce, and over 140 of America's top
employers as a free employee benefit. Chosen as a 2019 Best Place
to Work by Glassdoor and a UCSF Digital Health Award winner for
Employer Wellness, Grand Rounds thrives at the forefront of
technology-driven healthcare innovation. The Role: We are looking
for an experienced Information Architect to enhance
information/knowledge enablement for our clinical and non-clinical
member facing teams. The ultimate goal of this role is to ensure
that our patient care team members have easy, timely, intuitive
access to the information/knowledge they need to resolve member
questions accurately and efficiently.-- An immediate priority for
this role will be sourcing, structuring, and maintaining accurate
information regarding COVID-19 vaccine roll-out across the country.
This professional will play a critical role in enabling our patient
care team and ensuring Grand Rounds members are educated on when
and how they can access the COVID-19 vaccination. The information
architect will work with our product team to create an effective
tool for displaying COVID-19 vaccination information to our patient
care team and members and will also be responsible for regularly
updating that tool with the most reliable information about vaccine
availability.-- Beyond the Vaccine program, your role will be to
guide our team by thoughtfully documenting information architecture
and project requirements across our suite of products with member
experience as a critical focus. You'll collaborate with our
internal partners (e.g. product team, patient care team leadership)
to assemble logical content structures and distill requirements to
create an intelligent internal knowledge database that is critical
to the delivery of guidance provided to our members. You will be
responsible for creating and maintaining internal
websites/knowledge tools and repairing any issues that compromise
the user experience. This job will require strong analytical skills
and a deep understanding of complex internet issues.-- We are
looking for a candidate who is self-motivated, enthusiastic, and
well-organized. A successful candidate will be able to deal with
ambiguity, thrive in a fast paced, data-driven, customer centric
environment. Responsibilities:
Keywords: Roman Health Pharmacy LLC, San Francisco , Patient Care Content Strategist (Remote), Other , San Francisco, California
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