Senior Business Application Support

Company: Freenome Holdings, Inc.
Location: San Francisco
Posted on: February 26, 2021

Job Description:

Find Cancer Research Jobs: Join the Team, Join the Fight - Freenome Multiomics PREEMPT CRC--- Study About Team Partners Contact Us Careers News Science Blog Beating Cancer is in Our Genes. Ready to
Join the Fight? Freenome is a dynamic company operating at the
intersection of biology, technology, and medicine.--
If you crave challenges, understudied problems,--
and the chance to see your work impact the
millions of lives touched by cancer, there's no
better place to be. A culture of collaboration At Freenome, committing to our core values of empathy, integrity, and trust
enable us to push through challenges, learn from mistakes and support one
another to reach our fullest potential.To succeed, our work requires the dedication of a diverse team of computer
and machine learning scientists, clinicians, biologists, and commercial
specialists. An openness to collaboration and a willingness to learn are more
important than past biology experience. Open positions If you don't see a relevant opportunity now, you can submit your resume here for future consideration! Privacy Notice for California Job Applicants 279 East Grand Avenue
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Contact News & Resources Blog Privacy Policy -- 2019 Freenome Holdings, Inc.FREENOME is a registered trademark of Freenome Holdings Inc. All rights reserved. Notice of privacy practices This site uses cookies to provide you with a great user experience. By continuing to use freenome.com you accept our use of cookies. Accept Learn More Senior Business Application Support at Freenome (View all jobs) South San Francisco About the Role The Sr. Business Application Support is responsible for management, maintenance and support of Freenome's key/critical business applications You will be responsible for collaborating with business departments to evaluate and select applications to support Freenome's growing business needs. You will work with external vendors and internal stakeholders to implement, document and maintain new and current applications. A detail-oriented approach will be paramount to this role coupled with strong business process understanding and collaboration skills. Proactive and creative problem-solvers are encouraged to apply. How you'll contribute:

• Supporting the team in performing system testing, system implementations, business process improvements, system upgrades, system optimizations, production activities and end user engagement improvement initiatives
  • Defining and documenting system processes, data flow, controls and interfaces for Freenome systems. Provides analytical and technical support to team members and end users.
    • Serving as the first contact between the vendor and the end user community pertaining to production issues, training issues, or changes related to system enhancements. Conducting analysis to determine root cause and resolution of issues. Guiding end users through diagnostic procedures in order to resolve issues. Escalating issues and proposed changes to supervisor.
      • Manage licensing, user access and contracts.
        • Provide continuous and active suggestions in pursuit of changes that will improve business performance, IT infrastructure or application operations
          • Capturing of business demands and feed these to management or to relevant development groups for development and implementation
          • Build positive working relations with key customers and stakeholders What you'll bring:--
            • 5+ years relevant professional experience, preferably within healthcare industry
            • The analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles and in-depth, experienced-based cross-functional knowledge
            • Ability to handle multiple issues without jeopardizing the service level to the individual users.
            • Ability to work independently and highly self-motivated.
            • Strong customer orientation and focus.
            • Strong drive for performance with proactive approach About Freenome Freenome is on a mission to empower everyone with the tools they need to detect, treat, and ultimately prevent cancer. We have pioneered the most comprehensive multiomics platform for early cancer detection through a routine blood draw. By combining deep expertise in molecular biology with advanced computational biology and machine learning techniques to recognize disease-associated patterns among billions of circulating, cell-free biomarkers, we are developing simple and accurate blood tests for early cancer detection and integrating the actionable insights into health systems to operationalize a machine learning feedback loop between care and science.-- Our recent $270 Million Series C brings our financing to over $500 million from investors, including; Bain Capital, Perceptive Advisors, RA Capital, Polaris Partners, Andreessen Horowitz, funds and accounts advised by T. Rowe Price Associates, Inc., GV (formerly Google Ventures), Roche Venture Fund, Kaiser Permanente Ventures, American Cancer Society's BrightEdge Ventures, Data Collective Venture Capital, Novartis and Verily Life Sciences.-- Our Science Freenome is building technology to advance the understanding of cancer through multiple analytes derived from blood. These signals include cell-free DNA, methylation of cell-free DNA, cell-free RNA, circulating proteins, and immune profiling derived from thousands of prospective samples. By developing novel statistical learning methods and applying them to integrate various -omics datasets, Freenome is a leader in modeling specific biological mechanisms to capture disease-dependent signatures, including gene expression, immune response, tumor burden, the tissue of origin, and 3D chromatin structure.-- By building comprehensive discovery datasets and modeling critical biological systems, Freenome is learning what biological changes are present within the blood between a variety of different disease states, including cancer, autoimmune disorders, infections, drug response, and aging. The synthesis of Freenome's datasets, cross-functional technical expertise, and audacious mission to discover biological truth, we seek to improve the lives of millions through early detection and early treatment of disease. Our Culture Freenomers are technical, creative, visionary, grounded, empathetic, and passionate. We build teams around divergent expertise, allowing us to solve problems and ascertain opportunities in unique ways. Freenomers are some of the most talented experts in their fields, joining together to advance healthcare, one breakthrough at a time.-- We value empathy, integrity, and trust in one another, and we respect the diverse perspectives of our colleagues and those we serve. We assume positive intent and give each other the benefit of the doubt with the firm belief that we are a team working toward the same objectives. We believe in empowering and supporting each other in a collaborative and dynamic environment.-- What does a successful person look like at Freenome? Those who thrive at Freenome prioritize, manage, and execute their own goals with ownership and alignment with those of the company. They embrace our values of empathy, integrity, striving for greatness, servant leadership, trust, and holding themselves and their team accountable to these values. They crave collaboration with brilliant minds from disparate fields of study and believe that hiring and mentorship are fundamental to our success. Above all, they welcome and provide constructive feedback and criticism, trusting in others' good intentions, and being secure in knowing that embracing mistakes is the best way to learn and grow. For those who pursue challenges, understudied problems, and want the opportunity to see their work impact the lives of millions of people affected by cancer every year, there's no better place to be than Freenome. Freenome is proud to be an equal opportunity employer and we value diversity. Freenome does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Apply for this Job * Required First Name * Last Name * Email * Phone * Location (City) * Locate me Resume/CV * Drop files here Attach Dropbox Paste Cover Letter Drop files here Attach Dropbox Paste How did you learn about this job? --*
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Keywords: Freenome Holdings, Inc., San Francisco , Senior Business Application Support, Other , San Francisco, California