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Chief of Staff to the COO

Company: Lever
Location: San Francisco
Posted on: February 25, 2021

Job Description:

Hinge Health is pioneering the world's most patient-centered Digital Clinic for back & joint pain. Hinge Health's Digital Clinic is the #1 musculoskeletal (MSK) solution for employers and health plans. MSK conditions are the #1 medical spend for US employers. Hinge Health is finally making it easier to bring expert-recommended care to millions of patients by being the first company to combine wearable-sensor guided exercise therapy with 1-on-1 health coaching, physical therapy, and patient education. Only Hinge Health has clinically validated outcomes across 4 peer-reviewed studies showing reductions in: chronic pain, opioid use, anxiety, depression, absenteeism, and costly surgeries. 4 in 5 employers with a digital MSK solution partner with Hinge Health and we are poised to triple our customer base again in 2020. Hinge Health has raised $436M to date and has 500+ employees across our San Francisco, Portland, Minneapolis, Chicago, and remote offices.-- The Chief of Staff within the coaching organization will report directly to the VP of Coaching and Chief Operating Officer. The Coaching team is a part of the Clinical and Operations Org, and is the secret sauce of Hinge Health's success. Our coaches work directly with our patients to help them overcome musculoskeletal pain and start living the life they aspire to.-- This individual will use their people and project management skills to increase the impact of a fast growing team within a hyper-growth company. We are looking for someone who believes that investing in people drives success for the organization. The CoS will work on various initiatives for the VP and COO, and their primary focus will be projects related to maximizing the output of our People (coaches and management). Specifically, we will look to this individual to promote a culture of transparency and connection, increase the impact of the VP of Coaching, and keep the organization on track to hit its quarterly and annual goals through organization and accountability. WHAT YOU'LL ACCOMPLISH

  • Promote a culture of transparency, connection, and positive recognition by updating the coaching team and company stakeholders on our quarterly progress, planning team events and running recognition activities.--
  • Increase the impact of the VP by managing her schedule, participate in cross functional meetings, and be a sounding board for the VP while representing different stakeholders of the team.--
  • Keep the organization on track to hit its quarterly and annual goals through organization and providing accountability.--
  • Take on special projects to explore new opportunities for coach or management impact.-- WHAT WE'RE LOOKING FOR
    • Great project management skills - organized, disciplined, strong note taker, comfortable following up on actionables / holding people accountable, able to think ahead and catch problems before they arise.
    • Understands their role of "leading from behind", and leans into this.--
    • People Oriented - high emotional intelligence, relationship builder, empathetic, works well with different people types.--
    • Strong Communication skills - clear verbal and written communicator, summarizes information succinctly, able to adapt communication to different audiences. BONUS POINTS
      • Candidates from the following backgrounds are encouraged to apply:
      • Proven success in an executive assistant position for a large team and looking for a role expansion
      • Those in project management who is energized by projects that maximize people's potential
      • Those in HR looking to apply learnings outside of a People org WHAT SHAPES OUR COMPANY
        • Trust: We trust our teammates to always act in the team and company's best interest.--
        • Hustle: We're creative, we're unrelenting, we find a way.
        • Effective communication: We're prompt and concise.--
        • Learn-it-all (vs know-it-all): We're always willing to learn.--
        • Frugal: We don't waste money and especially not time. WHAT YOU'LL LOVE ABOUT US
          • Competitive compensation with meaningful stock options
          • Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents)--
          • FSA/HSA accounts
          • Family & fertility benefit through Maven Clinic
          • 401K match--
          • 3 months paid parental leave
          • Professional Development budget--
          • Monthly wellness benefit
          • Generous mental health stipend
          • Noise-cancelling headphones
          • Work from home policy
          • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company's lifecycle If you're interested - we'd love to hear from you. No recruiters, please. Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.-- We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: Lever, San Francisco , Chief of Staff to the COO, Other , San Francisco, California

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