Citi: Part Time Teller - 20 Hours - Mountain View Branch
Company: Citi
Location: Millbrae
Posted on: January 15, 2021
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Job Description:
The Teller is an entry-level position responsible for assisting
with the execution of branch activities, including day-to-day
delivery of client-facing services and processing transactions, in
coordination with the Customer Service function. The overall
objective is to provide high quality customer service and to help
the branch generate revenue by delivering optimal solutions.
Responsibilities: Serve as the first point of contact for Citi
clients and provide a positive first impression through friendly
and efficient customer service Perform efficient and accurate
banking transactions including, managing cash supply for the
branch, incoming/outgoing cash deposits, and maintaining branch
vault cash Identify referral opportunities for new products and
services based on client's financial goals Educate clients on
digital and self-service opportunities offered by Citi Adhere to
bank policies, operational controls, and regulatory procedures to
ensure the safety and security of client and bank assets Ensure all
client needs are met and effectively manage client issues/concerns,
escalating as needed Maintain working knowledge of client accounts
as well as new and existing products and services offered.
Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency. Qualifications:
Previous relevant experience preferred Demonstrated sales and
customer service experience Money handling experience Effective
problem solving and communication skills Ability to work well in a
team oriented environment Education: High School diploma or
equivalent This job description provides a high-level review of the
types of work performed. Other job-related duties may be assigned
as required. Job Family Group: Customer Service Job Family: Branch
Service Time Type: Citi is an equal opportunity and affirmative
action employer. Qualified applicants will receive consideration
without regard to their race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran. Citigroup Inc. and its subsidiaries
(" Citi") invite all qualified interested applicants to apply for
career opportunities. If you are a person with a disability and
need a reasonable accommodation to use our search tools and/or
apply for a career opportunity review Accessibility at Citi. View
the " EEO is the Law"poster. View the EEO is the Law Supplement.
View the EEO Policy Statement. View the Pay Transparency
Posting
Keywords: Citi, San Francisco , Citi: Part Time Teller - 20 Hours - Mountain View Branch, Other , Millbrae, California
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