Sr. Specialist, Atlassian Systems Administrator
Company: Oportun
Location: San Carlos
Posted on: January 15, 2021
|
|
Job Description:
Company OverviewABOUT OPORTUNBased in Silicon Valley, Oportun
(Nasdaq:OPRT) is dedicated to financial inclusion for the estimated
100 million people in the U.S. who are shut out of the financial
mainstream because they don---t have a credit score or have been
mis-scored by a traditional credit bureau. As a Community
Development Financial Institution (CDFI), Oportun---s mission is to
provide inclusive, affordable financial services that empower its
customers to build a better future. Since our first loan in 2006,
Oportun has made over 3.8 million loans totaling over $9 billion to
customers across 12 states. Oportun---s customers have saved an
estimated $1.7 billion in interest and fees compared to the
alternatives typically available to them. Oportun has helped more
than 860,000 people establish a credit history for the first time.
Oportun was named one of Fast Company---s Most Innovative Companies
in the World for 2020, a TIME Magazine 2018 Genius Company in
recognition of its impact in helping to reinvent the future of
lending. Oportun was recently named one of the Top Workplaces for
2019 and 2020 by the Bay Area News Group and recognized as the Best
Consumer Lending Product by FinTech Breakthrough. Oportun
previously made several fastest-growing lists, including Inc.
5000---s Fastest-Growing Private Companies in America and the San
Francisco Business Times--- Fastest Growing Private Companies.
ResponsibilitiesDemonstrable working knowledge of the Atlassian
Technology Stack (Confluence, JIRA, & Bitbucket) --- On Premise,
Data Center environment.Ability to perform ALL general
administrative & development functions such as, but not limited to:
user management, applying permissions, troubleshooting issues,
creating out of the box components, configurations, maintenance,
and support.Experience with performing Atlassian software
installations.Plan, test, perform and support software
installations, upgrades, migrations and add-ons on a regularly
scheduled timeline.Develop, maintain and conduct end user training
as necessary (new upgrades, capabilities, features, etc.) and
foster positive user adoption.JIRA / CONFLUENCE / BITBUCKETAssist
users with Jira / Confluence / Bitbucket administration,
configuration and customization requests while adhering to
established best practices. Jira --- System & User Administration.
Development & Configuration (Projects, Schemes, Security, Fields,
Workflows, Filters, Reports, Dashboards, Integrations, Add-ons,
etc.).Confluence --- System & User Administration. Development &
Configuration (Spaces, Pages, Permissions, Restrictions,
Integration, Add-ons, Security, etc.).Bitbucket --- System & User
Administration. Bitbucket Project Management (Repositories
Lifecycle, Permissions, Integration, Add-ons, Security,
etc.PLATFORM SUPPORTParticipate in 24x7 on-call operations
(rotating basis) and respond to issues, provide direction, and
complete resolution efforts.Strong optimization skills to improve
performance, scalability, and usabilityOTHERProvide timely
(in-person/remote) support responses to customers, colleagues,
peers and leadership on a regular basis for specific and general
questions/issues.Work with internal IT Support teams and other
external groups to resolve technical issues. Create, manage,
document, and update tickets within the various ticketing systems
(Jira, ServiceNow, etc.).Perform analysis with key stakeholders,
customers and team members to ensure requirements are captured,
met, and the appropriate solutions are implemented.Follow
organizational and Agile standards/methodologies (Scrum/Kanban -
sprint planning, retrospective, backlog, daily scrum, etc.).Adhere
to Change Management, Security, Compliance, Legal and Other
policies, procedures and protocols.QualificationsREQUIREDMinimum 2
years of experience working within the Atlassian Technology Stack
(Confluence, JIRA, & Bitbucket) performing end user
support/training, architectural design and development based on
requirements (skills/experience required to support the
responsibilities detailed above).Excellent verbal and written
communication skills.Ability to:deliver outstanding customer
service and professionalism in all interactions.be patient, remain
calm, focused and customer oriented during busy times. learn
quickly and adapt appropriately within an evolving environment.
review and identify accurate data entry, correcting and monitoring
data entry issues. work independently, collaborate well with other
team members, and an overall team player.take direction from senior
leadership and provide advice/opinion when necessary. consistently
demonstrate good judgment and decision-making skills. NICE TO
HAVEAtlassian Confluence, Jira and/or Bitbucket
certifications.Experience with Microsoft 0365, SharePoint, Jenkins,
New Relic, Sumo Logic, etc.LI-RA1Job SummaryReq No.:
2020-9554Department: EngineeringType: Regular Full-TimeJob
Locations: US-CA-San Carlos
Keywords: Oportun, San Francisco , Sr. Specialist, Atlassian Systems Administrator, Other , San Carlos, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsSet Your Own Schedule - Shop and Deliver Groceries Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...) Company: Shipt Location: San Bruno Posted on: 01/25/2021 Flexible Winter Schedule - Deliver with Uber Eats Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people Company: Uber Eats Location: Santa Cruz Posted on: 01/25/2021 Flexible Schedule - Deliver with Uber Eats Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people Company: Uber Eats Location: Santa Cruz Posted on: 01/25/2021 HIRING ASAP!!! Entry Level Call Center Reps Description: NOW HIRING CALL CENTER REPS in San RamonDo you have retail, food service, or customer service experience Are you looking to join a family-oriented company where you are recognized for your hard work (more...) Company: Aerotek Location: San Ramon Posted on: 01/25/2021 Set Your Own Schedule - Shop and Deliver Groceries Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...) Company: Shipt Location: San Bruno Posted on: 01/25/2021 No Vehicle Required - Deliver With Doordash On Our E-Bikes Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bike What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...) Company: DoorDash Location: San Bruno Posted on: 01/25/2021 Security Officer-Research Facility Description: At Allied Universal----our Security Professionals assist clients, and the public at large, by providing essential jobs that keep our communities safe and secure. During this time, we need your help more (more...) Company: Allied Universal Location: West Sacramento Posted on: 01/25/2021 Food Delivery - Weekly Pay Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people Company: Uber Eats Location: Petaluma Posted on: 01/25/2021 Be a Shipt Shopper, AKA paid grocery pro Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...) Company: Shipt Location: Santa Cruz Posted on: 01/25/2021 Service Supervisor Description: Earn top pay and incredible benefits for your mechanical knowledge and expertise. Take advantage of this leadership opportunity with the top heavy equipment dealer on the West coast. This is a facility (more...) Company: The Richmond Group Location: Rohnert Park Posted on: 01/25/2021 |