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Head of Compliance

Company: Scratch Services, LLC
Location: San Francisco
Posted on: January 15, 2021

Job Description:

As Scratch's Head of Compliance, you will be a crucial member of Scratch's legal and compliance team. We're looking for someone who will share in our mission of changing the way consumers experience debt, and who will develop and manage Scratch's internal risk, compliance and security program, be the company's trusted "go-to" for compliance matters, develop innovative ways, including technological solutions, to ensure Scratch remains compliant each time, every time and enjoy the challenge of navigating a complex and ever changing regulatory landscape. In this role, you will:

  • Develop, implement, manage and continuously improve all aspects of Scratch's risk, compliance and security program, including Scratch's training programs, policies and procedures, vendor management, audits and risk assessments, and license management
  • Manage and coordinate Scratch's external audits and examinations, including those conducted by external third parties (for example, SOC 2 audit and pen tests) and by Scratch's counterparties (for example, its partner lenders)
  • Be across and understand all aspects of our business and remain constantly apprised of the regulatory framework we operate in--
  • Develop and implement innovative ways to approach, and where appropriate automate, compliance processes to ensure we are compliant each time, every time
  • Translate regulatory requirements into actionable technological solutions, working closely with our product and engineering teams--
  • Be the trusted go-to for compliance support and issue resolution for our cross-functional teams You may be an amazing fit if you have the following:
    • 5+ years of relevant compliance and risk management experience - additional experience in information security a plus, but not required
    • Experience in the financial services industry
    • Proven experience developing, implementing and managing a risk and compliance management program - including training programs, vendor management, drafting and managing policies and procedures, and facilitating audits and risk assessments
    • Proven experience managing and coordinating external audits and examinations (for example, SOC 2, pen tests and third party due diligence processes)--
    • A track record for being highly accountable and driven, and enthusiastic about rolling up your sleeves and sometimes, building something from scratch (no pun intended!)
    • Demonstrated attention to detail, while still having the ability to see the big picture
    • Clear and concise communication skills to effectively collaborate with both internal and external teams
    • Excellent organization and project management skills, and the ability to independently prioritize multiple simultaneous projects with different deadlines
    • Excitement about being part of a mission-driven organization in a fast-moving and highly collaborative work environment within a complex industry and regulatory environment About Scratch Scratch's mission is to build a repayment platform to change the way consumers experience debt. Most of us take on debt to help us get ahead, or in many cases, to not fall behind. But for most of us-despite its necessity-once we have debt, it doesn't play a healthy role in our lives. It can be hard to understand, difficult to manage, and unaccommodating to changes in our lives.-- This is why we started Scratch. We wanted to reinvent the loan servicing industry, well-from scratch. We wanted to create a world where debt plays a healthier and less taxing role in more people's lives. By bringing world-class product and technical thinking to a multi-trillion industry that hasn't seen innovation in well over two decades, Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders. Our team is rapidly growing and comes from diverse backgrounds including Google, Dropbox, Amazon, Pinterest, Facebook and Affirm. Our office is based in San Francisco. With a growing community of lenders and borrowers, we think it's time the world knows there's a better way to pay back their loans. We'd love for you to join in our mission and help play a role in changing the way we experience debt for the better! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Scratch's mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.

Keywords: Scratch Services, LLC, San Francisco , Head of Compliance, Other , San Francisco, California

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