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Optician, Fourth Street

Company: Warby Parker
Location: Berkeley
Posted on: February 16, 2020

Job Description:

Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we---re all about---helping people see In this role, you---ll become an expert in our brand and our glasses (take a peek at how they---re made ). Whether you---re helping longtime Warby Parker fans or first-time wearers, you---ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you---ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You---ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who---s eager to help Warby Parker grow. Sound a lot like you? Wonderful---read on Alicia - Atlanta, GA Here I can really focus on my customers' vision and satisfaction with their glasses, more so than at other retailers. The company goes above and beyond to ensure that all of the processes and operations are streamlined and efficient, so that I have as much time as possible in front of the customer. What you'll do: Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy Check that our finished eyewear meets our optical standards, as well as customer requirements and requests Use your expertise to explain prescription terminology and product offerings to customers Work with your team to make sure all customers receive exceptional service Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization Represent our brand to help educate others and get them excited about our values and mission Who you are: A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) Passionate about the eyewear and retail industries A clear, effective, and professional communicator---you can break down technical terms for customers to easily understand Dedicated to going above-and-beyond to make customers (and your teammates) happy An energetic, positive team player who---s able to adapt in a fast-paced, ever-changing work environment Extremely detail-oriented and capable of juggling a wide range of responsibilities Open-minded---you---re constantly learning and challenging what you know Not on the Office of Inspector General---s List of Excluded Individuals/Entities (LEIE) Someone who takes your work very seriously, but not yourself Warby Parker was founded with a rebellious spirit and a lofty objective: to offer designer eyewear at a revolutionary price, while leading the way for socially conscious businesses. Every idea starts with a problem. Ours was simple: glasses are too expensive. We were students when one of us lost his glasses on a backpacking trip. The cost of replacing them was so high that he spent the first semester of grad school without them, squinting and complaining. (We don---t recommend this.) The rest of us had similar experiences, and we were amazed at how hard it was to find a pair of great frames that didn---t leave our wallets bare. Where were the options? It turns out there was a simple explanation. The eyewear industry is dominated by a single company that has been able to keep prices artificially high while reaping huge profits from consumers who have no other options. We started Warby Parker to create an alternative. By circumventing traditional channels, designing glasses in-house, and engaging with customers directly, we---re able to provide higher-quality, better-looking prescription eyewear at a fraction of the going price. We believe that buying glasses should be easy and fun. It should leave you happy and good-looking, with money in your pocket. We also believe that everyone has the right to see. Almost one billion people worldwide lack access to glasses, which means that 15% of the world---s population cannot effectively learn or work. To help address this problem, Warby Parker partners with non-profits like VisionSpring to ensure that for every pair of glasses sold, a pair is distributed to someone in need. There---s nothing complicated about it. Good eyewear, good outcome.

Keywords: Warby Parker, San Francisco , Optician, Fourth Street, Other , Berkeley, California

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