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Senior Manager, Legal Operations

Company: Blue Shield of California
Location: San Francisco
Posted on: July 13, 2018

Job Description:

The Senior Manager of Legal Operations will be responsible

for driving and supporting Law Department operational excellence. Legal

Operations is focused primarily on driving efficiency and productivity,

implementing a state of the art technology infrastructure utilizing best of

breed tools and systems to automate processes, promoting professional

development, improving knowledge management capabilities and improving

communications for the Blue Shield Law department. The successful candidate

must build strong relationships with the various functions within the Law Department,

and other stakeholders within the company including finance, procurement,

information technology and other operational groups.

Scope

and Responsibilities


  • Identifying and implementing methods to improve department

    efficiency and productivity
  • Managing department technology initiatives including

    knowledge management, e-billing, and e-discovery
  • Developing and/or supporting programs that optimize

    sharing, collaboration, and finding knowledge across the department
  • Creating business cases and models demonstrating how

    operational plans will lead to achievement of business goals
  • Interfacing with Finance for budgeting, forecasting and

    monitoring actual performance against budgets and forecasts
  • Developing, managing and implementing strategies/programs

    to manage expenses and performance of outside counsel and other vendors
  • Developing and implementing law firm and other vendor cost

    reduction strategies, including, RFPs, rate and fee arrangement negotiations

    and, billing guidelines
  • Leading planning and logistics of key internal department

    meetings/events
  • Developing, managing and implementing communications

    approach, strategy and program for internal and external department

    communications
  • Facilitating Law Department strategic planning process
  • Implementing/managing department metrics, benchmarking and

    reporting
  • Implementing/managing training and professional development

    initiatives


    • Demonstrated experience

      building, running and managing legal or operational programs/projects/processes
    • Proven leadership abilities
    • Exceptional communication and

      influencing skills
    • Strong organizational and

      execution skills and ability to deliver to deadlines and budgets and manage

      competing priorities
    • Strong technical and project

      management skills
    • Strategic thinker able to think

      big while managing the details
    • Excellent writing and editing

      skills
    • Passionate about testing new

      ideas and innovating to drive results.
    • Ability to work collaboratively

      with all levels of employees and across business units
    • Understanding

      of accounting principles, financial policies and legal billing environment


      Qualifications/Education/Experience

      • University degree (B.S./BA)

        required
      • Minimum 5-7 years' experience focused

        on Legal Operations required
      • Project management

        certification a plus

        Keywords: Blue Shield of California, San Francisco, Senior Manager, Legal Operations, Legal, San Francisco, California

        Click here to apply!

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