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Legal Collections Specialist

Company: Oportun Financial Corporation
Location: San Carlos
Posted on: May 6, 2021

Job Description:

Company Overview ABOUT OPORTUN Based in Silicon Valley, Oportun (Nasdaq:OPRT) is dedicated to financial inclusion for the estimated 100 million people in the U.S. who are shut out of the financial mainstream because they don't have a credit score or have been mis-scored by a traditional credit bureau. As a Community Development Financial Institution (CDFI), Oportun's mission is to provide inclusive, affordable financial services that empower its customers to build a better future. Since our first loan in 2006, Oportun has made over 3.8 million loans totaling over $9 billion to customers across 12 states. Oportun's customers have saved an estimated $1.7 billion in interest and fees compared to the alternatives typically available to them. Oportun has helped more than 860,000 people establish a credit history for the first time. Oportun was named one of Fast Company's Most Innovative Companies in the World for 2020, a TIME Magazine 2018 Genius Company in recognition of its impact in helping to reinvent the future of lending. Oportun was recently named one of the Top Workplaces for 2019 and 2020 by the Bay Area News Group and recognized as the Best Consumer Lending Product by FinTech Breakthrough. Oportun previously made several fastest-growing lists, including Inc. 5000's Fastest-Growing Private Companies in America and the San Francisco Business Times' Fastest Growing Private Companies. Overview As a Legal Collections Specialist, you will review customers' account to confirm eligibility for legal action, represent Oportun Inc. during court proceedings in a courteous and professional manner, be timely to court proceedings, and work diligently with internal teams to gather documentations needed in court cases. Responsibilities

  • Review customer accounts thoroughly to confirm they meet eligibility criteria set forth by the management to move forward with legal collection efforts
  • Prepare information and documentation for pending court cases
  • Update legal and collections systems accurately and in a timely manner
  • Travel to courthouses in local jurisdictions to represent Oportun in small claims court
  • During court proceedings, negotiate on the behalf of Oportun Inc. while maintaining within the guidelines set forth by the management team
  • Be prepared to answer standard questions by the Commissioner holding calendar regarding our case.
  • Work with the Collections Department to resolve cases efficiently and effectively
  • Be punctual to all court proceedings in professional attire
  • Perform special projects and other duties as assigned based on strategy changes
  • Collaborate with team members to create and support a safe and fun environment to thrive professionally Qualifications
    • Bilingual in English and Spanish, professional working proficiency is a must
    • 4-year college degree or equivalent working experience in legal and financial services industry
    • Minimum of 2 years' experience in legal department
    • Minimum of 2 years' experience in administrative support
    • Working knowledge of local courthouse proceedings and processes
    • Ability to interact effectively with all levels of staff and management
    • MS Word, PowerPoint, and Excel skill set (intermediate to advance proficiency)
    • Demonstrated ability to work under pressure and meet tight deadlines
    • Strong organizational skills
    • Strong attention to detail
    • Ability to maintain strict confidentiality
    • Own reliable transportation to travel to court proceedings in San Antonio and Austin area. #LI-RA1 #IND

Keywords: Oportun Financial Corporation, San Francisco , Legal Collections Specialist, Legal , San Carlos, California

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