Desktop Support/Web Administration
Company: NTT Data Inc
Location: Mountain View
Posted on: November 13, 2019
Req ID: 66743
At NTT DATA Services, we know that with the right people on board,
anything is possible. The quality, integrity, and commitment of our
employees are key factors in our company s growth, market presence
and our ability to help our clients stay a step ahead of the
competition. By hiring the best people and helping them grow both
professionally and personally, we ensure a bright future for NTT
DATA Services and for the people who work here.
NTT DATA Services currently seeks a Desktop Support/Web
Administration to join our team in Mountain View, California
(US-CA), United States (US).
- Desktop Support:
o Support users/resolve issues on phone, email and walk-ins,
redirect calls to appropriate groups as needed. Provide desk side
support as required at various locations on the center.
o Installation of systems, software and hardware components and
o Resolve software conflicts, corruption, and misconfiguration
issues, virus detection and removal
o Resolve hardware components issues not limited to: hard drive,
memory, monitors and other items, identifying failures, providing
o Configure accounts, and reconcile as necessary
- Web Content Admin:
o Weekly update(s) of the Earth Science Division page on the
public-facing web domain.
o Weekly proactive task(s) to update and maintain the Earth Science
Division's publication(s) database.
o Collecting relevant content for website update(s) in coordination
with Earth scientists and division staff.
o Site troubleshooting including: validating hyperlinks, Hyper Text
Markup Language (HTML) and Cascading Style Sheets (CSS)
functionality, 508 compliance & verification.
o Utilizing media editing software to generate custom assets for
website aesthetic improvement. Required Qualifications:
Bachelor's Degree in Computer Science or related field or
equivalent years of experience
4-6 years of related work experience
Must be a US Citizen with ability to obtain Government clearance in
the future if needed
Experience with Windows 7/10 or Mac desktop in both Active
Directory and stand-alone environments
Operating system and networking security knowledge
Good troubleshooting and excellent customer support skills
Knowledge of Windows or Mac patching tools
Understanding of the Drupal content management system and its
Understanding of HTML and CSS markup language.
Understanding of Section 508 website compliance and
Knowledge of WordPress or other CMS software
Ability to work on projects independently and in a team
Efficient use of Microsoft Excel, Microsoft Word for data gathering
Excellent writing and editing skills as well as attention to
Strong written and verbal communication skills.
- Experience supporting a research, Engineering and/or Government
This position is only available to those interested in direct staff
employment opportunities with NTT DATA, Inc. or its subsidiaries.
Please note, 1099 or corp-2-corp contractors or the equivalent will
NOT be considered. We offer a full comprehensive benefits package
that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify
the modern complexities of business and technology, delivering the
insights, solutions and outcomes that matter most. We deliver
tangible business results by combining deep industry expertise with
applied innovations in digital, cloud and automation across a
comprehensive portfolio of consulting, applications, infrastructure
and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of
NTT DATA Corporation, a top 10 global business and IT services
provider with 118,000+ professionals in more than 50 countries, and
NTT Group, a partner to 88 percent of the Fortune 100. Visit
nttdataservices.com to learn more.
NTT DATA, Inc. (the Company ) is an equal opportunity employer and
makes employment decisions on the basis of merit and business
needs. The Company will consider all qualified applicants for
employment without regard to race, color, religious creed,
citizenship, national origin, ancestry, age, sex, sexual
orientation, gender identity, genetic information, physical or
mental disability, veteran or marital status, or any other class
protected by law. To comply with applicable laws ensuring equal
employment opportunities to qualified individuals with a
disability, the Company will make reasonable accommodations for the
known physical or mental limitations of an otherwise qualified
individual with a disability who is an applicant or an employee
unless undue hardship to the Company would result.
Keywords: NTT Data Inc, San Francisco , Desktop Support/Web Administration, IT / Software / Systems , Mountain View, California
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