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Desktop Support/Web Administration

Company: NTT Data Inc
Location: Mountain View
Posted on: November 13, 2019

Job Description:

Req ID: 66743



At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.



NTT DATA Services currently seeks a Desktop Support/Web Administration to join our team in Mountain View, California (US-CA), United States (US).





Responsibilities:


- Desktop Support:

o Support users/resolve issues on phone, email and walk-ins, redirect calls to appropriate groups as needed. Provide desk side support as required at various locations on the center.

o Installation of systems, software and hardware components and peripherals.

o Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal

o Resolve hardware components issues not limited to: hard drive, memory, monitors and other items, identifying failures, providing solutions

o Configure accounts, and reconcile as necessary


- Web Content Admin:

o Weekly update(s) of the Earth Science Division page on the public-facing web domain.

o Weekly proactive task(s) to update and maintain the Earth Science Division's publication(s) database.

o Collecting relevant content for website update(s) in coordination with Earth scientists and division staff.

o Site troubleshooting including: validating hyperlinks, Hyper Text Markup Language (HTML) and Cascading Style Sheets (CSS) functionality, 508 compliance & verification.

o Utilizing media editing software to generate custom assets for website aesthetic improvement. Required Qualifications:
Bachelor's Degree in Computer Science or related field or equivalent years of experience
4-6 years of related work experience
Must be a US Citizen with ability to obtain Government clearance in the future if needed

Skills:

Systems Admin:
Experience with Windows 7/10 or Mac desktop in both Active Directory and stand-alone environments
Operating system and networking security knowledge
Good troubleshooting and excellent customer support skills
Knowledge of Windows or Mac patching tools
Web Content:
Understanding of the Drupal content management system and its available module(s).
Understanding of HTML and CSS markup language.
Understanding of Section 508 website compliance and implementation.
Knowledge of WordPress or other CMS software

Ability to work on projects independently and in a team environment.
Efficient use of Microsoft Excel, Microsoft Word for data gathering and formatting.
Excellent writing and editing skills as well as attention to detail.
Strong written and verbal communication skills.

- Experience supporting a research, Engineering and/or Government environment



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.



About NTT DATA Services



NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.



NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.



NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Keywords: NTT Data Inc, San Francisco , Desktop Support/Web Administration, IT / Software / Systems , Mountain View, California

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