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Technical Solutions Engineer

Company: The Judge Group, Inc.
Location: Mountain View
Posted on: September 16, 2019

Job Description:

Location: Mountain View, CA Description: Our client is currently seeking a Technical Solutions Engineer Help others deploy Client technology: Provide technical guidance to partners and end customers to deploy Client 's O2O solution. Analyze software problems: Provide API, SDK, software troubleshooting for Client O2O solution: debug customer applications, provide software architecture guidance to clients' technical teams, and handle business, product, or technical questions via phone and email. Resolve technical issues at root cause: Identify and document bugs and feature requests affecting customers; implement effective solutions to their problems along business-appropriate time lines; author documentation and code samples; fix product bugs and implement feature requests. Improve and innovate Client-s O2O solution: Work closely with Client developers, product managers, and operations teams to improve the product. Skill/Experience/Education: Mandatory: -Bachelor's degree in computer engineering or related field or equivalent practical experience. -Strong demonstrable knowledge of SQL and Databases (automation, report generation, root cause analysis, writing complex queries) -Experience with API support and implementation -Medium demonstrable knowledge of Python or another programming language -3+ years of experience in developer relations or a similar developer/partner facing API support role -Collaboration skills for working across geographically dispersed functions. -Excellent communication skills, written and verbal. Desired: -Experience with SQL data analysis, open-source development practices (version control, issue tracking) -Very strong troubleshooting skills in common web technologies, such as HTTP, XML, FTP, SFTP. -Good foundation in HTTP 1.1, XML, HTML5, and JSON; experience working with APIs; strong familiarity with CSS. -Good understanding of Linux system administration (automating tasks via scripting in languages like bash, Python, Perl; use of utilities like cron, iostat, netstat; familiarity with runlevels/proc).

Contact: This job and many more are available through The Judge Group. Find us on the web at - provided by Dice

Keywords: The Judge Group, Inc., San Francisco , Technical Solutions Engineer, IT / Software / Systems , Mountain View, California

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