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Technical Operations Engineer

Company: Actiance
Location: Redwood City
Posted on: January 16, 2019

Job Description:

Job Responsibilities:

  • Support and maintain health of applications. Ensure application performance is consistently up to par.
  • Write SQL queries to perform data change, research and produce ad hoc reports as required.
  • Perform web configuration changes as required as quick solution when resolving issues or upon client requests.
  • Take ownership and deliver high quality solutions for issues and requests.
  • Resolve issues and requests in timely manner with minimal supervision.
  • Document troubleshooting and problem resolution steps.
  • Communicate solutions effectively to technical and non-technical teams.
  • Comply with standard processes when implementing solutions.
  • Must able to be on call. Flexible in working extended hours on occasion or as required.Desired Skills and Experience:
    • The candidate will need 3 -4 years of experience in a UNIX, Ubuntu environment
    • Experience in Monitoring & system Management tools such as Nagios, Splunk, and Puppet etc.
    • Basic concepts of corporate network, colo and cloud
    • Knowledge of SQL queries.
    • Excellent troubleshooting skills. Great problem solver.
    • Hands on experience in Linux server environment that includes but not limited to basic commands to move around file system, review scheduled jobs and moving files for support purposes.
    • Experience with formatting database queries.
    • Knowledge of scripting language PERL, PHP, Shell scripting etc.
    • Knowledge or experience on Cloud technologies are desirable
    • Excellent Knowledge on Windows based Operating systems, Exchange.
    • Education: Bachelor's Degree or Equivalent in Computer Science or other related engineering fieldsBe part of a team that's passionate about making sure everyone has the social business tools they need to be successful. Actiance is growing lightning fast, and you've got a chance to get in on the ground floor. We enable the largest organizations in the world to realize the full potential of social business with the Actiance platform: One platform businesses can use to manage all of their communication, collaboration, and social networking. Principals only, no phone calls please. Actiance is an equal opportunity employer. - provided by Dice Linux, SaaS, Python, Shell Script, Nagios, Splunk, Puppet, SQL, Linux, PERL, PHP, Cloud

      Keywords: Actiance, San Francisco , Technical Operations Engineer, IT / Software / Systems , Redwood City, California

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