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Associate Library Director - Systems and Technical Services

Company: California Institute of Integral Studies
Location: San Francisco
Posted on: September 19, 2023

Job Description:

Location: San Francisco, CA Category: Staff Positions Posted On: Thu Aug 24 2023 Job Description: POSITION SUMMARY

The Associate Library Director for Systems and Technical Services is responsible for library technology and digital strategies and will have knowledge of technological trends in research and learning in the academic library setting. The Associate Director is directly responsible for electronic resources management and supervises staff in the areas of acquisitions, cataloging and metadata, resource sharing, library systems, and digital initiatives. This position collaborates with University colleagues to determine how the Library can best support current, new, and emerging research and library applications and knowledge systems that will advance the University's vision, mission and strategic plan. The Associate Director is expected to be strategic and innovative to move the Library and its technology and digital strategies forward in a rapidly changing environment of research and education. This position will advise and work with the University Librarian to develop and manage the Library budget, and in all Library assessment and strategic planning activities.



Keep abreast of emerging trends in academic library technologies, and make recommendations to the Dean of Research and Academic Support that affect the strategic direction of the Library, in alignment with the University's strategic plan.Plan, implement, and adopt new library technologies and services.Explore, plan, implement innovations and opportunities in resource sharing.Supervise and lead Library IT, Metadata, Acquisitions, Interlibrary Services, and Digital Initiatives.Review, evaluate, and develop policies and staff workflows with an eye toward increasing efficiencies and better supporting students and faculty.Participate in recruitment, hiring, and training of new library staff.Regularly assess technical services, and lead data collection and analysis for evidence-based decision making.Develop and manage budget for electronic resources, library systems and technical services, in collaboration with and under supervision of University Librarian.Represent CIIS in library consortia, professional organizations, and participate in local, regional, national, global library initiatives and projects.Assumes full responsibility of library operations in the Dean's absence.

Electronic Resources

Manage the life cycle of our electronic resources in library systems.Review, negotiate, and manage licensing agreements.Maintain data in the electronic resources management system, ROAM+, including adding vendor, license, access rights, and other information related to the library's electronic resources.Collection and analysis of usage data, and other tasks related to the management of the Library's electronic resources collection.Liaise and maintain relationships with library vendors and other cooperatives.

Systems and Technologies

Manage all technological functions of the library and actively seek new solutions to improve library processes and services.Ensure that existing and future library systems and applications are compatible and integrated and will integrate with the SIS and University technical infrastructure.Serve as the library's primary technology liaison with the IT department.Oversee technical and metadata workflows for all library staff and ensure that library staff are adequately supported and provisioned with hardware, software, and technical training.

Technical Services

Direct all Technical Services, supervising all technical service staff.Work with technical staff to ensure that library information resources are rapidly and accurately ordered, received, processed, and described in the library's catalog and discovery interfaces.Process renewal of serials, including analysis to make recommendations for format changes, backfiles acquisitions, retention, and de-duplication.Oversee resource sharing processes, initiatives at the local, regional, and national levels, including interlibrary loan, document delivery and cooperative programs.

Other Areas of Responsibility and Professional Development

As needed, assist patrons at Circulation Desk, chat, and serve as backup for library colleagues.Participate in staff meetings, planning, and problem-solving meetings; in general work as a member of the Library team.Stay current with advances and concepts in applicable library fields.Attend workshops and conferences related to job responsibilities as staff development funds allow.Pursue trainings and courses on product changes, technical advancements, new concepts as needed.Keep position manual and operating procedures up to date.Advise Library colleagues and the University Librarian on developments in libraries and make recommendations for actionable items when appropriate.Engage in leadership opportunities and committees and other service work within Library, University and external professional groups.Other tasks may be assigned, and responsibilities may shift, in response to Library needs and changes in the University (in specific) and higher education (in general).


Demonstrate a commitment to access, equity, diversity, and inclusion through explicit efforts to mitigate bias inherent in policies, interface design, systems, and data processes, and foreground DEIB practices in selecting, implementing, managing and supporting academic technologies that reduce barriers and promote scholarly engagement, learning, belonging, and success.ALA accredited MLIS or equivalent advanced degree.Minimum 3 years of progressively responsible professional experience in IT-related project management in an academic library setting.Demonstrated experience in implementing new technologies or services and developing IT policies.Experience managing an ILS, ERMS, CMS, proxy server, cloud-based/SaaS applications and institutional SIS integration.Strong analytical and decision-making skills.Minimum 3 years of experience hiring, managing, and developing staff.Ability to work collaboratively across the University to advance the technology needs of the library and library users.Excellent interpersonal skills including the ability to communicate clearly, knowledgeably, professionally, and personably, both verbally and in writing.Demonstrated ability to work independently, cooperatively, and flexibly in a busy office, successfully balancing priorities and multitasking.Collecting and interpreting data on usage, user satisfaction, and institutional goals.Using MS Office Suite (especially Excel, Outlook, and Teams).Comfort with ambiguity.


Experience using OCLC WMS or other integrated library system, ROAM+, Springshare LibApps suite, EZProxy, Ellucian Colleague, or equivalent SIS/higher education ERP.Knowledge of library operations.Reference and instruction experience.Conversant with Copyright law and current interpretations of Fair Use.Experience working with assistive technology for accommodation and accessibility.Demonstrated record of participation in relevant professional associations and ongoing professional development.Experience working with a larger campus information and computing group.Experience working in a consortia of libraries.


Occasional work performed alone with ability to work remotely from time-to-time. Collaboration and constant work around and with other people.


Full time/40 hours week. Minimum 3 days/week on campus. Some evening and weekend hours may occasionally be required.


This position requires attention to detail, good memory, ability to work under deadline pressure, sitting and standing for long periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions in a library setting.


FLEX: 3 days/week on campus, and onsite as needed for events and with seasonal demand, and possible flex to more remote when classes are not in session. Additional Information:WAGES AND BENEFITS

Salary range: $84,000-$94,000 and a competitive benefits package.


Working Conditions - Duties are primarily performed in an office environment at a desk or computer terminal, typically Monday through Friday.Background Check - Due to the sensitivity and requirements of this position, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses, or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.Visa Sponsorship - Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.Relocation Assistance - This position is not eligible for relocation assistance.


CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments. More than accept difference, we honor and celebrate our staff's diversity of experiences, perspectives, and identities. Together, our community creates and maintains working and learning environments that are inclusive, equitable, accessible, and welcoming.

CIIS is proud to be an equal opportunity employer. We are committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under-represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI+). CIIS is committed to compliance with all fair employment practices regarding citizenship and immigration status. PI32703406-25660-c407a2e2d594

Keywords: California Institute of Integral Studies, San Francisco , Associate Library Director - Systems and Technical Services, IT / Software / Systems , San Francisco, California

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