Technical Onboarding Manager
Location: San Francisco
Posted on: May 28, 2023
See yourself at Twilio
Join the team as our next Technical Onboarding Manager
Who we are & why we're hiring
Twilio powers real-time business communications and data solutions that help build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
The Customer Onboarding Team is searching for a Technical Onboarding Manager. Our team works with a variety of Twilio customers across a range of products- including messaging, email, video, and voice-to help customers launch new use cases on Twilio and get them up and running quickly and successfully. Technical Onboarding Managers (TOMs) serve as the project managers for these onboarding engagements and are skilled in onboarding practices.
In this role, you'll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
This role will be remote, based in the US. No travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call. Additionally, we empower employees to build by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, .
*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.
*If you are a Colorado applicant:
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio's equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
See yourself at Twilio
Keywords: Twilio, San Francisco , Technical Onboarding Manager, IT / Software / Systems , San Francisco, California
here to apply!