Technical Support Team Lead

Company: Doghouse Recruitment
Location: San Francisco
Posted on: June 26, 2022

Job Description:

IT Support Team Lead wanted!For one of the most successful FinTech's in Amsterdam with three offices in the US we are looking for an IT Support Team Lead. This fully tech driven organization covers all aspects of IT, always with an open- source and automation mind-set.Your team, consisting of 6-8 direct reports, is the first point of contact for large clients like Netflix, Uber, Spotify, Nike, etc. This team is a key source of knowledge on the payment platform, API's and the standard integration methods. You will be responsible for leading the team - people management - (1/3), for solving escalated technical tickets (1/3) and recruiting talent - develop and mentor your team (1/3).What we're looking for: --- A minimum of 2+ years leadership experience - you've built and managed a team before; --- You have a technical support background; either in office automation or software development; --- Above all a great communicator who likes to proactively take ownership, a problem solver!Are you a people leader and would you like to utilize and develop your skillset at the same time? Does working through cross-functional and international teams makes you smile? Let's go!San Francisco - 50% of your time you will be required at the office!Up to 150k base + strong package + stocks!

Keywords: Doghouse Recruitment, San Francisco , Technical Support Team Lead, IT / Software / Systems , San Francisco, California