IT & Core Systems Administrator

Company: MyOHR, LLC
Location: San Francisco
Posted on: June 26, 2022

Job Description:

POSITION SUMMARYThe Information Technology and Core System Administrator is responsible for coordinating and managing all computer-related activities on the Bank network and core processing system. This position will provide oversight and act as the liaison to mission-critical third party vendors. This position will help determine the IT needs of the Bank and be responsible for implementing computer systems to fulfill the Bank's information systems requirements. This position is responsible for administering the core system processes and providing recommendations to provide operational functionality to the core system and increase the Bank's ability to serve its users. This position will develop and execute plans, policies and goals aligned with the Bank's strategic objectives. The scope of an IT & Core System Administrator's responsibilities varies as it covers all areas related to information technology. This position will also perform duties as assigned by the Chief Information Officer.ESSENTIAL SKILLS REQUIRED1. Strong knowledge in networking principles and core host applications.2. Excellent problem-prevention and problem-solving skills: ability to define problems, collect data, establish facts, draw valid conclusions and implement solutions.3. Excellent written and oral communication skills: ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.4. Ability to work independently and as a member of a team while using discretion in decision making and sound judgment in problem solving.5. Possess strong interpersonal skills with the ability to work with individuals and groups at all organization levels.ROLES AND RESPONSIBILITIES1. Effective Administration of the Bank's Network --- Manages, directs, oversees, and ensures the efficiency of Computer Operations, Telecommunications, LAN and WAN networks. --- Manage procurement of hardware and software needs. --- Ensures the implementation of cost effective and efficient systems and computer operations designed to meet current and future needs. --- Diagnose and resolves systems and connectivity problems. --- Ensure all systems are properly patched and security updates are applied on time. --- Tests and evaluates software and hardware for reliability and functionality. --- Support users in troubleshooting, tracking and resolving user issues. --- Assume the role of Project Manager in managing IT projects and implementations. --- Reviews the Bank's information technology needs and provides solutions to support these needs. --- Manage relationship with third party managed services provider and serve as the main point of contact. --- Manage relationships with all IT third party vendors. --- Analyze and conduct reviews of monthly metric reports. --- Evaluate network and user needs and make recommendations to Senior Management. --- Keep Senior Management informed of Information Technology progress towards established objectives and of any significant problems. --- Conduct risk assessments. --- Conduct business continuity and disaster recovery tests. --- Ensure all matters related to Information Technology are fully documented. --- Provide training to staff to ensure users are able to utilize systems effectively.2. Effective Administration of the Core Processing System --- Collaborate with all departments and core processing vendor on core processing needs. This includes the evaluation of current and new products and services. --- Function as Primary Core System Administrator. Responsible for creating user accounts, resetting passwords, removal of user accounts, and modifications to access privileges. --- Facilitates the resolution of problems occurring with any aspect of the core system and coordinates with management, technical personnel, and third party vendors to resolve problems, as well as, provide technical support to the users. --- Manage the core processing system and all of its ancillary products and services. --- Manage the contract with core processing vendor and its associated billing statements. --- Serve as liaison to core processing vendor in all aspects, including attending monthly meetings and managing project implementations. --- Mainly responsible of keeping track of all core notifications and bulletins regarding changes to systems and processes, upgrades, alerts, etc. --- Active participation in core business continuity planning/disaster recovery testing. This includes oversight, management, and allocation of required resources. --- Assist all departments in core-related information system needs. --- Attend core user group meetings. --- Ensure compliance with the Bank Secrecy Act (BSA) and appropriate policies and procedures in adherence to internal audit and risk management guidelines as they pertain to the core system. --- Recommend or provide training to staff to ensure products or services are optimally used.3. Development and Implementation of Effective IT Planning and Strategies --- Assists Senior Management with long and short term IT planning. --- Maintenance and development of IT policies and procedures. Continually evaluates established policies and procedures and updates or modifies them as necessary. --- Instructs personnel regularly regarding conformance to policies, procedures and program changes. Ensure that Bank policies and procedures are effectively conveyed. --- Collaboration with all departments on completing the Business Impact Analysis. --- Maintenance of the Business Continuity Plan. --- Attends and participates in meetings and committees as requires.4. Maintain Compliance with Regulatory Requirements --- Staying up-to-date with upcoming and new IT-related regulatory guidance. --- Ensuring compliance with regulatory requirements by implementing changes to processes, policies or procedures. --- Evaluating all information assets for compliance to Information Security (GLBA) guidelines. --- Assist in the evaluation and completion of the Cybersecurity Assessment Tool. --- Assist in Third Party Risk Management.5. Third Party Audits and Regulatory Examinations --- Assist in the collection and compilation of documentation for third party audits and regulatory examinations. --- Assist third party auditors in preparations for penetration testing and vulnerability assessments. --- Tracking and resolution of all findings. --- Reporting findings resolution status to the CIO and Compliance Officer.QUALIFICATIONS --- Bachelor's Degree in Computer Science or related field or equivalent experience. --- Five years of experience in information services and core operations. --- Knowledge of network administration and Banking operations. --- Good interpersonal and supervisory skills. --- Solid project management skills. --- Well- organized and attentive to detail. --- Creative and self-motivated. --- Technical and analytical skills.

Keywords: MyOHR, LLC, San Francisco , IT & Core Systems Administrator, IT / Software / Systems , San Francisco, California