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Software Engineer

Company: UJET
Location: San Francisco
Posted on: May 17, 2022

Job Description:

About UsUJET is the world's first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world's largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.OpportunityUJET is searching for a Software Engineer to join our growing Engineering team! The ideal candidate is a software engineer who has experience shipping products and is meticulous with code style and quality, with the ability to own end-to-end architecture.ResponsibilitiesBe a collaborative team player who can lead backend services with high availability, low latency, and auto scalabilityArchitect, design, develop, deploy, and operate services that serve start-ups to enterprise clientsDrive strong engineering practices within your team and define and teach these practices within the UJET developer communityContribute to the vision and long-term strategy in your domain of expertiseFind ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)RequirementsBachelor's Degree in Computer Science3-5 years' experience in software development Working experiencewith data stores including MySQL, NoSQL, Redis or ElasticsearchEfficiency in software best practice and tools like Git, Docker, CI, 12factor, etcCapable of writing optimal code in at least one stack (Java, Go, Ruby, Python)Ability to work collaboratively and cross-functionally, in a fast-paced start-up environmentUJET is an Equal Opportunity Employer.Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it's too good and too important to not repeat).Compliance ResponsibilitiesSecurity, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.Why UJET?In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

Keywords: UJET, San Francisco , Software Engineer, IT / Software / Systems , San Francisco, California

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