Technical Writer

Company: Striim
Location: San Francisco
Posted on: January 16, 2022

Job Description:

Description

Striim is on a mission to power all decisions and operations with real-time data. We provide an infinitely scalable data integration and streaming platform adopted by over 150 enterprise companies including the likes of Albertson's, Google, Macy's, Microsoft, and UPS. Striim has raised over $100 million in funding including a recent $50 million investment led by Goldman Sachs Growth.

User docs are a key component of our user experience, and we are looking to add a Senior Technical Writer to our team as we expand our product portfolio. The role is based in Palo Alto, California, but we are open to the right candidates working remotely anywhere in the United States.

Requirements
Extensive experience writing technical documentation such as user guides, developer docs, API docs
Self-starter who can be highly productive with minimal supervision
Experience with one or more of enterprise software, cloud & SaaS apps, databases, data warehouses
Jira or similar issue tracking tools
Documenting cloud deployment (customer-facing) and operations (internal)
Active listening during engineering meetings that may be 95% irrelevant to docs
Participates in user forums to learn how users view your products, and use that insight back to improve the product and/or documentation

Preferred Experience
Figures things out by playing with the product, reading source code, inspecting repository database schemas, and so on.
Documenting dual-mode application development (GUI and code)
Experience with reuse across products and release versions: document- and topic-level versioning and reuse, variable sets, snippets, profiling
Integrating UI strings / tool tips / inline help with doc content management
Experience with reuse across products and release versions: document- and topic-level versioning and reuse, variable sets, snippets, profiling
Documented for multi-platform applications (Linux, Mac, Windows)

We'd be over the moon if you have experience with one or more of
DocBook, DITA, or similar structured authoring
Docker and/or Kubernetes
OpenAPI / Swagger
Paligo / Flare / RoboHelp / Oxygen, or other topic-oriented authoring tools
Writing SysAdmin & Ops docs
Creating self-guided online training
This role will require occasional travel and in-person meetings. Striim, Inc. currently requires that all employees who are required to travel for work, as well as employees and visitors to its office, are fully vaccinated against the COVID-19 virus. Accordingly, this role requires full COVID-19 vaccination (subject to any exemptions or accommodations due to medical or religious reasons).

Benefits

Striim (pronounced "stream" with two i's for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it is born. Our founding team is experienced, proven and successful: they were part of the core team at Weblogic (acquired by BEA, 2002) and GoldenGate (acquired by Oracle, 2009).

We offer
Competitive salary and pre-IPO stock options
Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA
Retirement plan (401K)
Paid Time Off (Vacation, Sick & Public Holidays)
The chance to contribute to and shape an upbeat, fully engaged culture

Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that's loved by its customers and primed to be a core part of the cloud data stack.

We are an equal opportunity employer, and we value diversity at our company. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status.

Keywords: Striim, San Francisco , Technical Writer, IT / Software / Systems , San Francisco, California