Digital Product Manager II
Company: Esurance Insurance Services, Inc.
Location: San Francisco, CA
Posted on: November 1, 2018
Will analyze product opportunities, advocating for great omni-channel
experiences. Will align product strategy and roadmap with company strategy
including experience strategy, target financial outcomes, and understanding
the economic return. Will incorporate customer, market, and competitive
analysis into strategic recommendations by tracking and integrating
customer and company success metrics. Will collaborate with different
business teams representing user and company needs, and present to internal
stakeholders as the “product expert.” Will collaborate with leadership and
internal stakeholders to determine product priorities and secure funding or
strategic buy-in to build, buy and partner to advance product strategy.
Will contribute to overall product vision, strategy, development and
execution including product definition, vision, strategy, and
initiative/roadmap development. Will assess technology, experience, and
methodology developments to ensure best-in-class but highly-efficient
experiences and product development processes. Will ensure product backlog
represents a plan for increasing customer value over time through market
differentiation and the delivery of great customer experiences across
channels and touchpoints. Will drive product development and enhancement of
one or more omni-channel experience products that maximize customer and
company value. Will collaborate with engineering, user experience, customer
experience strategy, and design to ensure quality and consistency of
experience. Will utilize customer-centric thinking, discovery and research,
rapid iteration, and lean practices to quickly validate backlog concepts.
Will drive software development product management activities aligned with
experience and product vision by constantly grooming product backlog (aka
prioritized roadmap). Will lead product management activities by developing
expertly defined requirements, identifying and managing dependencies,
ensuring research and design, following and enhancing processes, defining
acceptance criteria and quality measures. Will generate all product,
project, and platform artifacts for product development (business cases,
cost-benefit analyses, product overviews) and product management (including
platform requirements, project briefs, detailed business requirements, flow
documents, epics, and stories). Will be the product owner in agile/scrum
product development or project owner in conventional product development.
Will define and track product-specific analytics.
Education and Experience Requirements:
Bachelor’s degree (or equivalent foreign education) in Engineering,
Computer Science, Information Systems, or a related field plus five (5)
years of experience in product development in a digitally-oriented envi
environment related to consumer services.
OR, in the alternative:
Master’s degree (or equivalent foreign education) in Engineering, Computer
Science, Information Systems, or a related field plus three (3) years of
experience in product development in a digitally-oriented environment related
related to consumer services.
1. Demonstrated expertise collaborating with leadership and internal stak
stakeholders to determine product priorities.
2. Demonstrated expertise developing defined requirements, identifying and ma
managing dependencies, ensuring research and design, following and en
enhancing processes, and defining acceptance criteria and quality measures.
3. Demonstrated expertise generating all product, project, and platform
artifacts for product development (business cases, cost-benefit analyses, pr
product overviews) and product management (platform requirements, project br
briefs, detailed business requirements, flow documents, epics, stories).
4. Demonstrated expertise working in a KPI-driven environment to deliver
products designed to create a positive omni-channel customer experience.
5. Demonstrated expertise collaborating closely with engineering to co
communicate the intent of technical requirements and propose solutions dr
driven by the squad.
6. Demonstrated expertise journey mapping at the product, experience, and fu
To apply, visit www.careers-esurance.icims.com, select San Francisco, CA
location, enter job title in Keywords field, & complete online application.
Keywords: Esurance Insurance Services, Inc., San Francisco , Digital Product Manager II, Insurance , San Francisco, CA, California
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