Director, Human Resources and Talent
Location: San Francisco
Posted on: January 16, 2022
To apply, please send your resume to Nicole Ferrer at
Building on more than 50 years of unparalleled service and
leadership in the Bay Area, GLIDE is deepening its impact,
expanding its reach, and building on a transformative legacy of
serving the most marginalized with unconditional love and radical
inclusion. GLIDE is approaching this important moment in its
history with a sophisticated senior team and Board of Trustees
focused on evolving this iconic organization and setting it up for
another 50 years of success. Leading with a vision outlined in
GLIDE's new five-year strategic plan, "GLIDE Forward," this
incredible team is building a next generation of services,
elevating its voice on social justice, and launching a new
comprehensive campaign to secure GLIDE's sustainability. GLIDE's
active community ranges from billionaires such as Warren Buffet to
people overcoming homelessness. GLIDE is searching for an
experienced, inclusive Human Resources professional to join the
Chief People Officer in impactful strategy and operations in
building a high performing HR team to serve and support our
committed and passionate employees. They will be joining an
authentic, committed group of staff who are transforming the lives
of the most vulnerable.
SUMMARYThe Director Human Resources (DHR) reports directly to the
Chief People Officer (CPO) and provides direct management of HR
Operations and activities, while supporting priority strategic
initiatives under the leadership of the CPO. The DHR will oversee
the daily performance and workflow of the HR department and have
responsibility for Employee Relations, Recruitment, and Payroll and
Benefits. The position will ensure an HR team that supports all
staff in all levels of the organization, and effect recruitment and
retention results culminating in a highly engaged staff. The ideal
candidate will handle complex situations and multiple
responsibilities simultaneously, mixing long-term projects with the
urgency of immediate demands. The DHR should demonstrate the
ability to be proactive and mitigate risk for the organization,
while supporting the CPO in creating an engaging and values-based,
world class environment for staff and clients. ESSENTIAL DUTIES AND
- Collaborates with The CPO and senior leadership to understand
the organization's goals and strategy related to organizational
development, staffing, recruiting, and retention.
- Plans, leads, develops, coordinates, and implements policies,
processes, training, initiatives, and surveys to support the
organization's human resource compliance and strategy needs.
- Administers or oversees the administration of human resource
programs including, but not limited to, compensation, benefits, and
leave; disciplinary matters; disputes and investigations;
performance and talent management; productivity, recognition, and
morale; occupational health and safety; and training and
- Identifies staffing and recruiting needs; develops and executes
best practices for hiring and talent management.
- Conducts research and analysis of organizational trends
including review of reports and metrics from the organization's
human resource information system (HRIS) or talent management
- Monitors and ensures the organization's compliance with
federal, state, and local employment laws and regulations, and
recommended best practices; reviews and modifies policies and
practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory
changes, and new technologies in human resources, talent
management, and employment law; applies this knowledge to
communicate changes in policy, practice, and resources to upper
- With the CPO, develops and implements departmental budget.
- Facilitates professional development, training, and
certification activities for HR staff.
- In collaboration with CPO, may identify and facilitate internal
all-staff and other meetings to advance HR and organizational
- Oversee large, often cross-functional, organization-wide HR
projects or initiatives; bring together important stakeholders and
help drive decisions.
- Research, perform benchmarking, analyze data, and make
recommendations to the CPO and leadership team around human capital
and talent best practices.
- Propose the creation of new systems and processes to streamline
all HR operations.
- Project manage the implementation of a suite of new HR systems.
- Directly lead Human Resources Manager and Payroll and Benefits
- Coach and mentor direct reports regarding performance and
- Ensure the development and retention of staff by growing and
investing in each person's knowledge, skills and abilities.
- Consistently communicate responsibilities and expectations
using tools such as work plans, performance evaluations, regular
- Work with CPO to resolve employee relations issues in
accordance with GLIDE's policies and procedures. QUALIFICATIONS:
- Experienced senior HR professional with generalist background,
excelling at all areas of people management.
- Highly organized with strong ability to manage multiple
priorities with a proactive sense of initiative and follow-through.
Ability to sense/identify potential opportunities and challenges
and adapt plans and processes to ensure successful results.
- Sound judgment, including the ability to maintain total
confidentiality concerning highly sensitive information and the
ability to act with discretion always.
- Excellent people management skills and the ability to coach and
mentor HR team members, but also other managers, leaders and staff,
across the organization.
- Demonstrated commitment to GLIDE values, mission, social
justice and racial equity and inclusion. Demonstrated commitment to
serving the most vulnerable.
- Demonstrates the principles of Cultural Humility. Has the
ability to work effectively across cultures. Demonstrates a
commitment to learning, communicating and working respectfully with
people different from themselves.
- Strong ability to multi-task and prioritize multiple
initiatives and projects objectives within specific timelines and
to work both collaboratively and independently on critical
- Excellent interpersonal skills. Ability to establish and
maintain effective working relationships with those contacted in
the course of work.
- Ability to operate with purpose, urgency and accuracy while
remaining flexible in a highly fluid environment. Able to assess
and calibrate to highly nuanced situations and take appropriate
actions. EDUCATION and/or EXPERIENCE:
- Bachelor's degree (B.A.) or equivalent in work experience.
Graduate degree a plus.
- 10+ years' related experience, or equivalent combination of
education and experience, in Human Resources.
- Excellent decision-making capabilities based on analytical
skills and critical thought processes.
- Ability to be creative and innovative in bringing solutions to
- Solid communication skills, written and verbal.
- Experience in Equity and Inclusion is a plus.
- Solid understanding of evolving employment law, both state and
- Experience working in a fast-paced environment that requires
great time-management skills, and the ability to prioritize
- A reputation for responsiveness, thoroughness, and
- Experience working with confidential information requiring
discretion and tact. CERTIFICATES, LICENSES, REGISTRATIONS:
- Preferred PHR or other designation, a plus. COMMUNICATION
- Exceptionally strong verbal communication skills.
- Excellent spelling, grammar and writing skills needed to draft
detailed instructions, correspondence, memos, and other required
documentation. COMPUTER SKILLS:
- Advanced skills in complete suite of MS Office, including
strong Excel, Word, Outlook, PowerPoint, etc.
- Experience with virtual meeting set-up, facilitation and Zoom
is a plus.
- HRIS systems experience, including applicant tracking, learning
and management and employee relations management software a
GLIDE is proud to be an equal opportunity employer. We do not
discriminate on the basis of race, color, religion, marital status,
age, national origin, ancestry, physical or mental disability,
medical condition, pregnancy, genetic information, gender, sexual
orientation, gender identity or expression, veteran status, or any
other status protected under federal, state, or local law. Pursuant
to the San Francisco Fair Chance Ordinance, we will consider for
employment qualified applicants with arrest and conviction
At GLIDE, all employment is decided on the basis of qualifications,
merit, and business need. We are committed to identifying and
developing the skills and leadership of people from diverse
backgrounds. People of color, differently-abled people and LGBT
persons are strongly encouraged to apply.
Keywords: GLIDEsf, San Francisco , Director, Human Resources and Talent, Human Resources , San Francisco, California
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