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Senior HR Business Partner

Company: Zendesk
Location: San Francisco
Posted on: November 23, 2020

Job Description:

Job_Description Zendesk is looking for a dynamic HR professional to join the global HR business partner team. We are a company that's growing rapidly, and we want you to be part of this amazing expansion. We have an incredible product and exceptional employees; Zendesk is the place to be! Join us as we continue to provide the best HR experience for our employees and excellence in business partnering across all functions globally. Who might you be? You thrive in the world of HR (the good, the interesting, the amazing) and the excitement that it brings. You excel in a fast-paced, high- growth, and ever-changing environment and can readily adapt to any situation and are excited to roll-up your sleeves and create something new because you are a builder. You aren't above doing the little things, but you're ready to tackle the big jobs too. You live for jam-packed days, but always have time to support a team member. Oh, and having fun is a must! We are open (for the right person) to fill this role in San Francisco. The role reports to the VP, Head of Global Business Partnering and is an integral member of the team. Primary_Responsibilities * Drive talent management infrastructure for the clients aligned to the Employee Life Cycle which will include - Talent Calibration, Development planning and check ins, succession management, workforce planning and engagement. * Partner our people development team to launch focused development and solutions to evolve the functional development within your respective functional groups. Ability to manage and evolve employee issues to a place of sustainable dedicated development to address and resolve issues. * Excellence in data analysis and solutioning * Plan for our future - Own the development and implementation of employee retention, career path planning and workforce plans that raise the bar on our overall talent strength for the companies long term strategy * Act as a trusted advisor to CSuite +1 to create an environment and culture for growth and learning * Assess our progress on all things talent - Implement and utilize HR metrics to measure performance and make sure we're on the right track. Use data to move us in the right direction * Be truly global - partner with the employees and the leaders across your functional remit to understand how to Go global but act local * Create open forums for employee career pathing and development through facilitation and partnership with internal and external partners * Socialize and build on our amazing culture - Foster meetings, gatherings and other events that make Zendesk a fun and dynamic place (we're a social group, so we have lots of them) * Bon Voyage - Regular travel to other locations will be required * Actively align with Global HRBP's to execute on talent strategies locally * Lead change initiatives that will continue to develop the work of the People and Places team locally * Act as the lead partner for acquisition integration * Collaborate with global location strategy teams to understand and coordinate workforce changes and migration Requirements * A demonstrable track record of success, working as a true strategic partner at the VP level. Ideally, previous experience within a leading multinational US headquartered organization through a period of hyper- growth * Skilled in organizational design and workforce planning * Demonstrated success in Business Partnership, Change Management and Employee Relations, driving top performance management practices, fostering employee engagement / motivation, and standard methodology HR * Competent in advising on issues that have employment law implications * Be oriented towards a high EQ and embrace feedback * You will need to be commercially minded and be a credible part of the senior management team * Experience using HRIS Systems * Outstanding project management, presentation and communication skills * An outstanding focus on achieving a high level of customer service * Excellence in the role of mentoring * You are known for being a great teammate and collaborative partner within HR and the business Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk s use of your personal information. Show moreShow less

Keywords: Zendesk, San Francisco , Senior HR Business Partner, Human Resources , San Francisco, California

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