Retail Sales Associate

Company: BevMo!
Location: Albany
Posted on: March 19, 2023

Job Description:

General Summary: The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. Key Roles and Responsibilities:

• Model company values in all actions, communication and decision-making
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management Sales Floor
  • Consistently create a positive customer experience through the utilization of the sales and customer service programs
  • Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
  • Use product knowledge and BevMo! training to make product recommendations to customer
  • Provide the customer with solutions, such as product substitutions or special ordering a product when applicable E-commerce
    • Pick and pack items on a per order basis for dispatch to customers
    • Ability to ensure accuracy of items picked/packed
    • Clean and organize warehouse Receiving
      • Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
      • Merchandise product on the sales floor and in the warehouse to standards
      • Conduct cycle counts to identify loss and improve in-stock position
      • Re-shelve canceled orders promptly
      • Manage waste and spoilage through strict compliance with 'FIFO' practices (First In, First Out)

Keywords: BevMo!, San Francisco , Retail Sales Associate, Hospitality & Tourism , Albany, California