Executive Housekeeper
Company: HOTEL ZETTA
Location: San Francisco
Posted on: January 27, 2023
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Job Description:
Why us?
Sage Hospitality Group is set to hire an Executive Housekeeper to
join the Hotel Zetta leadership team!
Work Where You Belong! Hotel Zetta - For the bold and the brave,
this creative haven is steeped in a playful, adventurous spirit.
One-of-a-kind touches, distinctive design, and dynamic art fill
every stay with surprise and delight.
As part of Sage Hospitality Group, we passionately strive to be the
best and create excellence in everything we do. We believe in
enriching lives one experience at a time. More than a slogan, we
empower our employees to make positive impacts on the communities
in which we live and work. By providing genuine service we build
relationships with our guests and value for our shareholders, and
we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their
entrepreneurial spirit so that it breaks preconceived notions.
We're not afraid to forge our own path. After all, it's what
industry leaders do. That's why we welcome risk takers and creative
spirits alike. No matter your daily role, Sage recognizes that your
success is about more than the work you do-it's really about who
you are, which is why we invest in your personal and professional
growth. We hope you consider joining us!
Job Overview
The Housekeeping Manager assists the Executive Housekeeper in
managing associates' and ensuring the cleanliness and sanitation of
the hotel, guest rooms, public areas, laundry and other assigned
areas. Coordinates all functions of the Housekeeping and Laundry
departments and ensures impeccable levels of cleanliness and
upkeep. Must demonstrate excellent leadership, communication and
team building skills with associates, peers and across
departments.
Responsibilities
-Primary duties include; directing, interviewing, hiring,
counseling, plan work schedules, assign work duties of Housekeeping
associates.
-Lead pre-shift meetings communicates arrivals, departures,
identifies VIP's, delegates room assignments and duties.
-Assist the Executive Housekeeper in interviewing and selecting new
Associates for hire
-Monitor the housekeeping staff and their productivity and
efficiency for the purpose of recommending promotions or other
changes in their status
-Assist the Executive Housekeeper in the handling of employee
complaints and grievances and disciplining them up to termination
when necessary
-Determine the type of materials, supplies, and tools to be used or
merchandise to be bought, stocked and sold.
-Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, SOPs and health/sanitation
standards and regulations to achieve a high level of cleanliness
and guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel's guests, staff and company assets.
-Issue assignments to staff reviewing special requests and areas of
concentration to ensure a smooth flow of the housekeeping
operation.
-Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
-Respond to guest requests, concerns and problems to ensure guest
satisfaction. Log items into the Lost and Found and answer
inquiries to maintain controls and ensure guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel, guest, staff and company assets.
Keywords: HOTEL ZETTA, San Francisco , Executive Housekeeper, Hospitality & Tourism , San Francisco, California
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