Company: The Estate Yountville
Posted on: January 26, 2023
Laying in the heart of Napa Valley, The Estate Yountville features
two magnificent hotels that embody the perfect getaway and retreat.
Surrounded by vineyards, Michelin-star restaurants and exquisite
views in Yountville, our 22-acre haven sits among one the most
coveted viticulture regions in the world. We invite our guests to
immerse themselves in a redesigned Wine Country experience in a
delightfully vino-cultured manner: two luxury hotels with decidedly
different personalities - the vibrant Hotel Villagio and its
sophisticated counterpart, Vintage House, a chic and tranquil
sanctuary. A combined room-count of nearly 200 rooms and suites
allows us to create a memorable experience for any occasion!
The Banquet Set-up Attendant is responsible for set-up and clean-up
of banquet functions as well as monitoring assigned sections during
the events to ensure all patrons are served. This position has
varying shifts including nights and weekends.
ESSENTIAL JOB RESPONSIBILITIES:
Provides guests with the finest quality of service at all times and
in a warm and enthusiastic manner.
Vacuums sweeps mops polishes wipes areas clean before during and
Ensures that the banquet area is maintained in a clean organized
and safe condition.
Ensures that at the close of a function and at the end of the
workday all banquet rooms are cleared and securely locked.
Ensures all equipment is stored in the designated area.
Is always present in room and greets guests upon arrival.
Maintains banquet and hotel standards of food beverage and quality
Is available to present menus answer questions and take food and
Cooks or otherwise prepares food according to recipe.
Assists in food production according to menu and number of persons
to be served.
Monitors tables in assigned section ensuring all patrons are
Clears and cleans tables; resets counters and tables.
Maintains kitchen and wait station by keeping area tidy and clean
and stocks assigned areas at the end of each shift.
Ensures tips are reported properly for tax processing.
Other duties as assigned.
Three to six months related experience; or equivalent combination
of training and experience.
Requires the ability to read write and speak the English
Ability to manage difficult or emotional customer situations;
includes the ability to respond promptly to customer needs and
requests for service and assistance.
Ability to maintain a high level of professionalism; treats others
with respect and consideration regardless of their status or
Knowledge of and ability to appropriately interpret and follow
policies and procedures.
Knowledge of and ability to adhere to safety and security
procedures; reports potentially unsafe conditions; uses equipment
and materials properly.
Ability to present and express ideas and information clearly and
concisely in a manner appropriate to audience whether verbal or
Ability to meet the demands of the work schedule to be at work and
on time. May occasionally require the ability to work outside of
regularly scheduled hours. Schedules may vary based on business
Hotel Villagio & Vintage House offer an attractive compensation and
benefits package and the opportunity to be part of a dynamic
The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities,
or requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers
Keywords: The Estate Yountville, San Francisco , Banquet Houseman, Hospitality & Tourism , Yountville, California
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