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Retail Store Support/Stock Associate - Mill Valley

Company: Pet Food Express
Location: Mill Valley
Posted on: November 23, 2021

Job Description:

The Store Associate (internally known as Sales Support Clerk) supports a customer centric culture by taking on operational duties including welcoming customers, acting as cashier and/or pet wash attendant as needed, replenishing and maintaining products and other duties that add to store efficiency and support Sales Consultants to focus on delivering a highly satisfying customer experience.

About Pet Food Express

Pet Food Express is the best place to shop for pet supplies - and it's all because of the people who work here. Sure, we have better products and more convenient services. But most importantly, we offer gold-standard customer service and expert advice for even the toughest pet problems. Sound like you? Join us.

What you'll do:
Create a welcoming environment by greeting customers when on the sales floor and connecting them to Sales Consultants as appropriate
Act as back up cashier and pet wash attendant
Process product to be floor ready, reducing replenishment hours and ensuring a well-stocked sales floor
Maintain warehouse and understock, including both merchandise and non-merchandise, to company standard to enable efficient replenishment
Assist with other projects as directed, including daily inventory, pricing, markdowns, merchandise returns, and planogram changes
Assist in housekeeping of sales floor, warehouse and store areas and communicate any maintenance needs
Reinforce all activities related to providing a safe working environment
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service and shrink
Other duties as assigned

What you'll need:

We value potential over experience. The bottom line is that we hire great people, pay them well, and train them on what they need to know. If you're unsure about whether you meet our qualifications, just apply.
A passion for pets and people
A warm and welcoming personality and a genuine desire to provide excellent customer service to both internal and external customers
Ability to follow through on tasks in a timely and efficient manner
Curious about or enjoy merchandising and demonstrate a high level of detail orientation
Customer service, inventory stocking and/or pet experience is a plus!
Ability to work in a fast-paced environment and remain calm under pressure while showing a sense of urgency
Must bring a strong team player attitude and demonstrate initiative
Ability to follow through on tasks in a timely and efficient manner
Ability to regularly lift and carry up to 50 lbs. (bags of kibble and litter)
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Strong commitment, attendance and punctuality; highly dependable
Flexibility and willingness to work varying shifts, including days, nights, weekends, and non-business hours

What you'll love:
Pay starting at $16.00 and opportunities for growth.
Fun team and managers who care about your development.
Investment in your pet knowledge, you'll never see pets the same way!
Best employee discount in the industry - extends to you and your family members.
Health insurance, 401k match, profit-sharing, and other great benefits - even pet insurance!
Community volunteer opportunities.

Pet Food Express is an equal opportunity employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

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Keywords: Pet Food Express, San Francisco , Retail Store Support/Stock Associate - Mill Valley, Hospitality & Tourism , Mill Valley, California

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