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Customer Service

Company: BOLT Staffing
Location: American Canyon
Posted on: May 6, 2021

Job Description:

Looking to be a part of a team of talented professional staff that excels at taking care of wine? Our client is looking for a Customer Service Representative to be the primary contact with customers and to be an advocate on behalf of the customers to ensure company services meet customers needs.The schedule is, Monday through Friday, 7:00 am 3:30 pm or 7:30 am 4:00 pm. This could be a permanent position for the right person.Job Responsibilities:

  • Onboard new customers
  • Process customer orders into the AMS system
  • Investigate and resolve all mis-shipments and report
  • Coordinate customers special projects with special projects manager
  • Educate customers on company policies and procedures
  • Send customer monthly breakage reports
  • Communicate with customers regarding outstanding invoices and account holds

Keywords: BOLT Staffing, San Francisco , Customer Service, Hospitality & Tourism , American Canyon, California

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