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Store Manager (SOMA)

Company: OAK + FORT
Location: San Francisco
Posted on: April 10, 2021

Job Description:

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:

Sales Generation

  • Meet minimum sales requirements based on store volume (corporate goal)
  • Provide exceptional client experience by executing OAK+FORT Sales Culture
  • Build and manage client relationships through client database recording
  • Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
  • Provide industry knowledge through awareness of products and prices in the market
  • Drive sales through OAK+FORT eCommerce purchases and social media platforms
  • Maximize sales during special events and customer services
  • Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
  • Respond and appropriately resolve customer complaints and service opportunities
    Staff Development

    • Source and hire top candidates to build a high performing team
    • Build our team by welcoming and onboarding new employees
    • Build and maintain relationships with store team, peers, and relevant partners
    • Train and develop high performing staff to maximize productivity
    • Provide timely feedback and active informal training to staff
    • Inspire and motivate team through demonstrating leadership qualities
    • Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
    • Initiate and communicate team objectives and updates with Management team and corporate partners
    • Partner with District Manager to evaluate and dismiss underperforming staff
    • Support internal growth through promoting high performing staff
    • Host staff meetings as necessary and participate in monthly Manager's meetings
      Store Functionality

      • Participate in training and execution of floor management
      • Ensure the right quantity of stock is in the right place at the right time
      • Maintain proper presentation of merchandise in accordance to corporate directives
      • Oversee stock room set-up and organization
      • Ensure Stock Team ships and receives merchandise with accuracy and efficiency
      • Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
      • Adhere to loss prevention policies to prevent external and internal theft
      • Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
        The ideal candidate will have the ability to:

        • Influence and support others through building presence
        • Communicate effectively both verbally and in writing
        • Manage time and priorities effectively
        • Build constructive and effective relationships with the store team
        • Present ideas and recommendations in a professional, organized and logical manner
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Keywords: OAK + FORT, San Francisco , Store Manager (SOMA), Hospitality & Tourism , San Francisco, California

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