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Spa Massage Therapist / ON-CALL

Company: Graton Resort & Casino
Location: Rohnert Park
Posted on: November 11, 2018

Job Description:

ON-CALL POSITION

Position Summary:

Perform responsibilities in accordance with the Spa standards, policies and procedures.

Essential Functions:


  • Responsible for practicing, supporting, and promoting Graton Resort & Casino's culture and demonstrating Graton Resort & Casino's "Great" Service Standards at all times.

  • Provide exceptional Guest Service to all Guests.

  • Provide massage and body therapies according to department standards.

  • Provide exceptional Guest Service to Guests while assisting in locker room and surrounding areas.

  • Achieve monthly sales goals.

  • Maintain a clean, organized massage/therapy room.

  • Must be neatly groomed as according to company standards.

  • Speak candidly to Guests regarding treatment expectations.

  • Ensure information provided regarding treatment type is accurate.

  • Must complete all necessary training courses as specified by management.

  • Responsible for breaking down massage and therapy rooms each evening according to department standards.

  • Responsible for restocking all spa products.

  • Responsible for restocking all necessary linens for each day.

    Minimum Qualifications:


    • Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.

    • Valid Health Card.

    • National Massage Certification Certificate.

    • Minimum one- year massage experience in a hotel preferred.

      Physical Requirements:


      • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.

      • Must be able to stand for long periods of time.

      • Must be able to provide massage or body therapy services for a continuous 7-hour period.

      • Must be able to work any day of the week, any shift.



        Keywords: Graton Resort & Casino, San Francisco , Spa Massage Therapist / ON-CALL, Healthcare , Rohnert Park, California

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